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"Clean room and welcoming staff"

"Lost count how many times I’ve stayed 30+ at least"

"The receptionist who checked me in was lovely. I had forgotten to request a room with no stairs and she was very helpful. I wasn't in the hotel much as I was visiting friends, but my room was very nice and the bed was warm and comfy."

"Nice staff modern rooms great service when needed "

"Exceptional customer service. Beautiful big room. Breakfast was cooked to order and delicious. We also ate in the restaurant for our evening meal which was delicious too. Highly recommend. "

"The hotel was lovely. Clean. Generous with tea/coffee and biscuits 😋 the towels were nice and big. Very quiet. Great nights sleep and great base place for Cardiff city centre without paying extra! Would definitely stay again! "

"Overnight stay in Room 117, a bit of a maze to find and a lot of stairs, so if you have any disability, don’t pick that one. Room was clean, comfortable bed, good bathroom facility and quiet. The staff were very friendly and attentive. Breakfast and Evening meal had a good selection and was nicely cooked. Made use of the Indoor Pool, which was very clean and attractive, they use a booking system so it doesn’t get overcrowded."

"Great welcoming very pleasant and helpful staff beautiful warm room and very nice bar and bistro area and well worth the money i paid for two nights accommodation would definitely stay here again "

"The room was very comfortable "