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"First would like to say. We checked into a beautifully finished room. The room itself was excellent but the view was not so good. I asked at the reception desk and had a very nice understanding interaction with the lady in charge. We were offered alternative rooms with amazing views, it was explained that these rooms were not yet refurbished but were available and if we found them preferable we could choose . We chose a room with a great view, very happy with the room even before its refurbished yes it wasnt perfect but this was explained the view was worth it and would love the same room after the refurbishment is finished as the fit and finish of the original room was very good quality. All staff were exellent and always willing to help. Great place . Highly recommend."

"We found this hotel to be very well ran, Clean very 5 star. Great well trained staff, don't take room service this was very poor. The room was perfect with every amenity. Cleaning on request, very comfortable VERY WHEELCHAIR UNFRIENDLY STEPS AT EVERY TURN, NO RAMPS OF ANY KIND. WE HAD TO ENTER BY THE BACK DOOR. THIS WAS VERY Disappointing."

"The room was very comfortable and the staff very friendly . Breakfast was good but the evening meals ( both pizza and the main restaurant were disappointing and a bit expensive for what we got ) . Also the water temperature for the bath in our room was not hot enough - the shower was OK but not for a bath ."

"Splendid Victorian hotel building right in the centre of the town. Beautifully restored. Clean and comfortable with friendly helpful staff - just needs a few more of them."

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed. Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx"

"Such a friendly homely place to stay. The village itself is beautiful with plenty of individual shops, the people are friendly The food at the Feathers is excellent, good choice and perfectly cooked. We will be going back soon for our umpteen visit"

"Everything was good "

"Great"

"We appreciated greatly the warm welcome, amazing service, and no problem too difficult attitude of the staff. They made the hotel and our stay the success it was. Truly exceptional. We had dinner and breakfasts throughout our 4 night stay and all were good and adaptable to our requirements. Rooms were maintained immaculately. The one problem for a large man like me was the bed size. We had a twin room and the beds are very narrow. But that was the only issue we faced and we'd definitely return."