Spa Hotels & Resorts in Kew from AU$229

"It was a great view at the Palace on our 2nd night when we actually got to stay there. After a long day of travel we arrived at the hotel to find out we got moved to the property next door which was cheaper, we paid for the Palace and our friends were at the Palace. They shouldn't be able to move us and not let us know in advance. They made us check out of our room at noon the next day, but we couldn't check into the Palace until 3. They should have been more accommodating to us and let us have a late check out."

"It was amazing, Marlon, Tywone, Donavan, the bartenders, The spa personnel, the kitchen staff, the cleaning crew, the front desk, overall were very kind, very helpful, patient. I felt like I was at home, a part of a family, I highly recommend this hotel."

"Beautiful beach!!! Good food. Very nice staff"

"Clean room. Greatly maintained landscaping. Such a good porch/deck."

"Just keep in mind that many people don't eat spicy food, and almost all the food was spicy."

"Took off one star because I had to ask a couple of times to refill the body wash and shampoo and to clean my room and there was a female employee that was not welcoming so I avoided her when I needed anything and food could have been better. Besides that I loved my stay and alot of the employees that went out of their way to accommodate me in every way. Already planning on going back 😁"

"Had a great stay !!"

"Ocean view is so excellent.Staff is friendly and room are very clean"

"We managed to secure a good deal through a third‑party vendor; otherwise, the stay would have felt quite expensive for what was offered. The restaurant and reception areas were well maintained and clean, but the rooms and corridors could definitely use some TLC. Attention to detail seemed to be lacking — the lifts were dirty, and the walls along the corridors were marked and worn, giving more of a back‑of‑house feel rather than a guest‑facing environment. The room had an unpleasant sewage smell and didn’t appear to be well cared for. I’m not sure if this is a result of the recent hurricane, but the property would really benefit from the level of upkeep and guest experience delivered by the teams in Cape Verde, who clearly know how to maintain their hotel to a high standard. The food was okay, but I feel that RIU focuses too much on quantity and ends up sacrificing quality. At times, it felt more like they were serving in bulk rather than catering to guests. That said, the selection available was quite good. The entertainers were great and constantly interacting with guests, keeping everyone engaged both day and night. The catering and bar staff were also very friendly and always attentive. "