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"Check in was horrible. Book my king room in January 2026, while I’m checking the staff told me my room is booked out. Waited for about 30mins before they can get me a double bed. Housekeeping was horrible. Ask the night before for cleaning didn’t get it at all. Had to call again for cleaning. Location was great and convenient. "

"Always wonderful staying at the Omni Louisville!"

"Yes breakfast was delicious. Nice variety of choices. Was able to park on the Street on Sunday evening. Very convenient. "

"Excellent accomodations! However, since the change in ownership, the TV (Google Chromcast) no longer works! Please update so that this works effectively. "

"I always love how clean this hotel is! The casino is fun and the food is always delicious! This was the first time I booked a two queen room and the view did suck. Nothing but AC units to see. "

"The room was clean and the staff were attentive and very friendly. "

"Far too expensive for what they deliver. We had to call 4 times to get someone up to free up the corridor from loud party guys at 1 am, they even nocked on bedroom doors. The breakfast was dry/over cooked. Not to repeat"

"Everything was great except i reserved and paid for a king bed room. To only recieve a double bed room. Hotel staff said it was cause i booked thru a thrid party "expedia." Main reason i chose hyatt was due to the room layout."

"It's my fault for not realizing the balconies facing the river are also located above the highway. I was not able to sit outside in the night or morning due to the insane traffic noise. Again, my fault for not researching more. Paid a premium rate for the room and couldn't even use it. "