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Reviews of Schuetzenhaus Guesthouse

3 out of 5
Schuetzenhaus Guesthouse
Pastorie Street, Keetmanshoop

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 40 reviews" "
Rating 8 - Good. 21 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 3 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Colin

Liked: Cleanliness, staff & service
The room was large and clean, with uninspired decor containing furniture that could have come from Ikea. Plenty of parking and secure premises inside a compound. The restaurant was perfectly fine and breakfast & dinner good. We were there on a Friday night and there was some disturbance in the small hours from drinkers at the club in the main building leaving. Annoying, but it didn't last long. If you have a reason to stay in Keetmanshoop, this is probably a good, though unremarkable, option
Stayed 1 night in Apr 2024
Response from Leana on 15 Apr 2024
Hi ColinThank you for your message and review. We do apologise that you felt we were uninspired. Hopefully the rest of your trip was beter.

4/10 Poor

Louis

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Leana on 18 Feb 2024
Good day LouisI am sorry to hear that you did not enjoy your stay with us. Please contact us directly to advise why you rated us so poorly so we can try our best to improve for our next customers.

8/10 Good

Bruce and Jody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Leana on 18 Dec 2023
Hi BruceThank you so much for taking the time for this review. We do appreciate it.

10/10 Excellent

Phillip

Stayed 1 night in Jun 2023

10/10 Excellent

Brian

Stayed 3 nights in Oct 2022
Response from Leana on 27 Oct 2022
Good day BrianThank you so much for taking the time to do this review. We are glad you enjoyed your stay!

8/10 Good

Earl, Orange

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good short stay property. It’s located close to a rail line so it was noisy at several times over the course of the night.
Stayed 1 night in Jul 2022
Response from Leana on 27 July 2022
Good day and thank you so much for taking the time to review your stay.

8/10 Good

Maureen

Liked: Cleanliness, staff & service, room comfort
Reasonable stop over point
This was just an overnight stop. Was not easy to find in the town, not having satnav. Accomodation was OK some damp in the toilet which we reported. Food was limited with several options off the menu. Breakfast was good.
Stayed 1 night in May 2022
Response from Leana on 29 June 2022
Thank you so much for your review. We always work towards improving and appreciate positive critisism.

8/10 Good

Deon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
All was good, clean and friendly
Stayed 1 night in Oct 2021

10/10 Excellent

Johann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem of a hotel with old world charm and customer service that goes above and beyond. The facilities are great, but the staff and the owner makes the stay memorable.
Stayed 1 night in Dec 2020

4/10 Poor

Ulrich

Disliked: Staff & service
Avoid if you can
No soap, coffee station without coffee or tea, terrible surroundings. Only acceptable as a stop over in a desolate stretch of the country.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. An interesting and pleasant experience. Excellent bed plus great meal in the restaurant.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stopover. Only ommission is that nowhere is there any chairs to sit outside. None by chalet and none by pool. Otherwise perfect
Stayed 1 night in Aug 2019
Response from Carol Anne on 27 Aug 2019
Dear Guest, We thank you for your positive feedback and we will ensure to look into the matter regarding the seating outside as mentioned by you. Kind Regards

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, Great Restaurant Too
Comfortable guest house in a great location. The restaurant was very good with variety. The staff were very helpful and were fun to talk to. The rooms were quite spacious and had everything we needed.
Stayed 2 nights in Jun 2019
Response from Megan on 16 July 2019
Dear Emily, Thank you for your review, we are happy to hear that you have enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service as always. Food very good This time they just forgot to put towels in the room which was inconvenient late at night.
Stayed 1 night in Feb 2019
Response from Megan on 6 Mar 2019
Dear Client, Thank you for your valued feedback. We appreciate all feedback and use it to upgrade our services. We look forward to welcoming you again. Regards

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. They moved us to a different room on request. food nice. Suggestions to the guest house. Put bottled water for your luxury room, a hair dryer and an iron
Stayed 2 nights in Jan 2019
Response from Megan on 30 Jan 2019
Dear Valued Guest, Thank you for your feedback, we do take all feedback into consideration and to improve our service for clients. We look forward to welcoming you back in the future. Regards

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Megan on 16 Jan 2019
Dear Mr Christian, Thank you for your rating, we appreciate all feedback. Looking forward to welcoming you again in the future. Schuetzenhaus Team.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent rooms. Food high quality and staff friendly and helpful. Highly recommended
Stayed 3 nights in Nov 2018
Response from Natasha on 11 Dec 2018
Thank you very much for your review on us, we highly appreciate that you have enjoyed your stay with us and will ensure to share this with our staff. We look forward to welcome you back in the near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe Accommodation, with good off road parking.
Stayed 1 night in Jun 2018

8/10 Good

ds 999, Margate, Kent. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern unit with huge room, efficient A/C & CNBC'
Big unit with two beds, great AC and big shower - love the giant TVs with.....CNBC - what a bonus! Thoroughly recommended. Good restaurant lively bar _ thoroughly enjoyed my evening
Stayed 1 night in Sep 2017
Response from Management on 9 Nov 2017
So glad that we could accommodate all your needs and that you enjoyed your stay with us. Hope to see you in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect for visiting Fish River Canyon
All went well with the arrival and the rest of the stay was fine but we were out all day during the day. The food was above average and plenty of it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay visiting the Fish River area

8/10 Good

richard, france

Liked: Cleanliness, staff & service, property conditions & facilities
A really fun place to stay
Quirky. From the room set-up (Bath in corner of bedroom) to the fantastic array of pets in the garden. very comfortable, and rhe owners were a delight.

4/10 Poor

Monika

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer nicht sauber, Personal mäßig freundlich, Essen geht so, nichts besonderes
Stayed 1 night in Nov 2023
Response from Leana Marais on 18 Dec 2023
Good day MonikaWe are really sorry to hear that you did not enjoy your stay. :-( This will definitely be taken up with the rest of the staff and owner.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Gut gelegene Unterkunft in Keetmanshoop. Das Personal war freundlich. Das Abendessen war super, beim Frühstück fehlte ein bisschen Auswahl, aber das Omlette war super.
Stayed 1 night in Jul 2023

8/10 Good

JUERG

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Leana on 18 May 2023
Thank you so much for your review. We hope you had a great stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Zimmer in neuem Häuschen auf dem Areal, Parkplatz vor dem Zimmer. Restaurant mit gutem Essen.
Stayed 1 night in Apr 2023
Response from Leana on 23 Apr 2023
Good day We are really so glad you enjoyed the stay with us. We hope the rest of your trip through Namibia was also great!Thank you so much for taking the time to write the review.

2/10 Terrible

tormod

Stayed 1 night in Mar 2023

8/10 Good

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfache Übernachtung aber alles Ok. Gutes Essen. Preis - Leistung gut.
Stayed 1 night in Nov 2022
Response from Leana on 21 Nov 2022
Hi JosefThank you for your kind review. We appreciate you taking the time to do so.

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Preis- / Leistungsverhältnis. Ruhig.
Stayed 1 night in Apr 2022
Response from Leana on 29 June 2022
Thank you so much for your review.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
zweckmässige Zimmer, grosszügig aufgeteilt, ruhige Lage
Stayed 1 night in Aug 2019

6/10 Okay

Claudius

Liked: Cleanliness, room comfort
Preis - Leistung stimmt
Der Empfang war sehr kühl. Jedoch war die Dame beim Abschied sehr freundlich. Die Zimmer sind geräumig jnd sauber.
Stayed 1 night in Mar 2019
Response from Megan on 4 Apr 2019
Dear Mr & Mrs Stimmt, Thank you for your feedback, we appreciate and welcome all feedback to maintain our high standards. We look forward to welcoming you again in the future. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Megan on 18 Jan 2019
Dear Valued Guest, Thank you for your feedback, we appreciate all feedback from our valued clients. We do look forward to welcoming you again in the near future. Regards Schuetzenhaus Guesthouse Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswert
Sicher die beste Preis-Leistungs Option in Keetmanshoop, gutes Gasthaus mit deutsch-kolonialem Ambiente und vernünftigem Restaurant
Stayed 1 night in Jan 2019
Response from Megan on 9 Jan 2019
Dear Guest, Thank you for your review, we look forward to welcoming you again to Schuezenhaus Guesthouse. Regards Schuetzenhaus Guesthouse Team

6/10 Okay

laurent, france

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Accueil et remise des clefs laissant a désirer, le personnel nous a a peine parlé et donné les clefs sans nous indiquer notre chambre. La piscine était vide alors qu'il faisait 33°. La literie de la chambre était bonne mais nous avons été obligés de couper l'eau de la salle de bain car en pleine nuit la tuyauterie s'est mise à siffler très fort. La déco des chambres est sérieusement à revoir.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Einfach aber ok
Abendessen gut
Stayed 1 night in Dec 2017

8/10 Good

henri, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon séjour d une nuit
idéal pour un petit séjour. très bon restaurant
Stayed 1 night in Nov 2017

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico y excelente
Excelente. Y bastante céntrico, lo que te permite dejar el coche y andar hasta la zona central. Diseño increíble y atención sin ninguna pega.
Stayed 1 night in Jun 2017

8/10 Good

Marlise

Liked: Cleanliness, staff & service, property conditions & facilities
Bom, limpo, estacionamento na porta
O hotel está em expansão, tendo muito movimento durante o dia. Mas nada que atrapalhe. À noite é bem silencioso. O único senão do quarto é o box, que é muito pequeno. De resto, um lugar muito bom para uma parada de uma noite.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozinha Alemã espetacular!
Excelente local para ficar. Cozinha para almoço e jantar espetacular e café também. Comi um Eiseban nota 10! A dona vem na mesa perguntar se estava bom e se foi bem atendido! Só o WiFi que só tem na recepção e deveria ter nos quartos, fiquei lá fora para falar com a familia via whatts.

10/10 Excellent

Hartmut , Kühlungsborn, Mecklenburg-Vorpommern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gepflegtes Hotel am Rande der Stadt
Tolles Essen. Nettes Personal. Das Hotel ist sehr schön