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"Everything about the accommodation was excellent, especially the staff! Despite the communication struggles, they were very helpful and provided great service during my stay. The free shuttle service to the ski resort was also extremely useful as they would drive you to your desired resort and pick you up at your specified time. Without a car, there is limited access to any surrounding towns. There is a bus but it’s relatively infrequent. However, staying in is also great due to the 24 hour...

"施設はとても綺麗で説明も丁寧にして頂きました。 深夜のチェックアウトにもかかわらず、快くご対応いただきました。"

"It was a cozy place but very old. Staff was extremely polite and hospitality was beyond expectations and caring. "

"Excellent service, excellent private onsen inside the room."

"Our stay was reasonably comfortable, except for a few small factors: 1. It’s a shame that they allow smoking in the rooms because we are non-smokers and smoke particles cannot be completely eradicated from the room even with a room humidifier and spray fragrance. So we could not be as comfortable as we normally would be had it been a non-smoking room. My request to the property is to create more non-smoking rooms to be available or completely eradicate smoking rooms, period! Because smokers...

"Amazing experience!! The staff were so nice."

"Very nice hotel with a great location!"

"Clean, new, staff is great. "

"Biggest room I had during my two weeks in Japan, very comfy. The area around the hotel is a little boring though. I didnt bother with the free meal "

"Very good "