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"Public bath is nice."

"Excellent service and facilities "

"Rooms were clean and spacious for Japan standards and the toilets in room are Toto’s/ bidet and heated seats but does not sing. my check in and out times were not busy I did on golden week around 18:45 and it was efficient. Rm 212 faced parking lot and Hilton Breakfast had many choices and super delicious. They had an egg station where the egg for omurice was being made but chef was willing to cook anything else if requested including putting cheese…but honestly the egg as is is perfect! Drinks are self serve and I truly fell in love with the homemade tofu and yuzu salt broth for soba. Swimming pool area was large for 6 families with kids to have fun without disturbing each other but this is why I took 1 star for cleanliness…the hot tub had black colours around the edges but was not slimy …yes I made sure before I got in…just doesn’t look appealing as that is part of perspective. Towels was best brought from room as the “free ones” in gym look like rags. This was surprisingly disappointing since this hotel is classy and clean in every other way. Pillows- my room had a choice of 2 . One soft and the other was ergonomic which it was extremely nice to have and sleep. 24 hour family mart and selection is grab it while you see it. I was lucky to get the new pokepedia and Sanrio collab items that literally just got released. Free shuttle at Term 1 and 2 to hotel and 2 other shuttle 1) fo mall 2) train station I would say that I’d stay here again! "

"I’ve been staying here for couple of years now, over a dozen times and it’s always been the best place to stay. Hotel is always clean, staff is always polite and courteous. I recommend this hotel to everyone."

"Good "

"The room I was in had real strong smoking smell although it said Not Smoking Room!!! I was going to request for a different room, but I was too tired to do so. If it’s a not-smoking room, it should be not smelling smoking at all. The room I was in had very strong smoking smell that almost choking me."

"Buena ubicación, tiene shuttle bus desde/al aeropuerto qué es un autobús grande y visiblemente marcado. Personal eficiente, habitaciones limpias y amplias. Hay un Lawson cerca de la cafetería, muy conveniente. Amenidades standard. No había cafe en la habitación, solo bolsas de té. Hay maquina de refill de agua y hielos en pisos de habitaciones. Recomendable."

"Helpful staff, local to a lot of activities, food around the area is great, train in close, only thing i dislike was the the television since it was not smart there were no apps and only Japanese content but not a deal breaker. Price was right i would definitely book again."

"This place seems like one of very original hotels when the Narita airport was built. Very old and needs a major renovations. Front stuff wasn’t very friendly. We liked that they had a set shuttle hours, so we can plan shopping and dining at the airport. They had a small but very good and friendly convenient store inside the hotel. Amazingly, they fry croquets as you order. That was the best part of this hotel. Their beds are theHARDEST BEDS WE HAVE EVER SLEPT! My shoulders and butts hurt. It was like sleeping on the floor. "