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"Excellent staff. Very nice room. Onsen is very good."

"Beautiful old fashioned onsen hotel with its own bath and private baths on level 6 for hire. Both breakfast and dinner Kaiseki were wonderful and very yummy! Easy walk to the other onsens in town and beautiful view along the river too. The hotel also offers shuttle service to and back from the train JR station although it is also within walking distance. Would definitely stay again! "

"Good location."

"We had a wonderful stay at our hotel in Kinosaki Onsen! The staff were incredibly nice, polite, and friendly—they spoke English very well, which made everything smooth and comfortable. The food was superb, especially the dinner, which featured a beautifully prepared 9-course meal showcasing local ingredients and flavors. The entire experience felt authentic and relaxing. The surrounding area is peaceful and quiet, a perfect escape from the busy city life. Highly recommend this place for anyone looking for a serene getaway and exceptional hospitality!"

"If I can give it six stars I will .It is elegant, staffs were courteous, hot spring area is outstanding! Dinner is like Michelin stars restaurant. Breakfast buffet is also outstanding. We’ll definitely come back again."

"Staff were very friendly and the onsen in the hotel was very comfortable. Would recommend purchasing the dinner in advance but able to purchase the breakfast which we enjoyed thoroughly. "

"Had such a lovely stay. The dinner and breakfast really made the experience. If you're wavering, order them! You won't regret it"

"Hood"

"Love the size is the hotel, not too big, not too small. Food was great and the hotel was clean with very friendly staff! It made for a real relaxing stay."