Definitely not “ocean view”, more of a resort view. The room does not get cleaned during your stay even though you are in the hotel. They just remove trash. Had to use the owner’s name in order to even find the reservation at check-in. We were charged additional nightly taxes upon checkin although this is not noted in the listing. No Disney characters on property. Kids club is closed due to Covid although the place is swarming with people. Food is limited to poolside items, very few options. Overall, not what we’ve experienced at any other Disney properties and for the premium paid, we expected a lot more!
