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Aulani, A Disney Resort & Spa

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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Aulani, A Disney Resort & Spa

Aulani, A Disney Resort & Spa

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationKo Olina Golf Club1 min walk
  • Popular LocationKo Olina Lagoon 29 min walk
  • Popular LocationParadise Cove Beach3 min drive
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)24 min drive

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About this area

Kapolei

Located in Kapolei, Aulani, A Disney Resort & Spa is on the beach. Ko Olina Golf Club and Ko Olina Marina are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Ka Makana Ali'i - The Center for West Oahu and Waikele Premium Outlets. Travelling with kids? Don't miss Hawaiian Railway Society. Spend some time exploring the area's activities, including golf lessons, scuba diving and whale watching.
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Popular Location

What's nearby

  • Ko Olina Golf Club - 1 min walk
  • Secret Beach Ko Olina - 6 min walk
  • Kohola Lagoon - 8 min walk
  • Ko Olina Lagoon 2 - 9 min walk
  • Paradise Cove Beach - 3 min drive

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 24 min drive

Restaurants

  • AMA AMA — 1 min walk
  • Makahiki — 1 min walk
  • Noe - 4 min walk
  • Pizza Corner - 8 min walk
  • Sushi Yuzu - 9 min walk

About this property

Aulani, A Disney Resort & Spa

Upscale resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Aulani, A Disney Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 359 individually decorated rooms feature iPod docks and DVD players. Guests can enjoy deep soaking bathtubs, and other standard amenities include furnished balconies or patios, fridges and flat-screen TVs.
Aulani, A Disney Resort & Spa offers 359 forms of accommodation with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a complimentary water park, a lazy river and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Laniwai - A Disney Spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 37 per night; includes in/out privileges)
  • Valet parking on site (USD 37 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 39.00 for adults and USD 20.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • 4 hot tubs
  • Beach yoga
  • Children's pool
  • Free water park access
  • Full-service spa
  • Playground
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/boogie boarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • Free water park access
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 15 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Queen sofa bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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Business-friendly
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Free WiFi
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Guest rating 4+
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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 39.00 for adults and USD 20.00 for children (approximately)
  • Self-parking fee: USD 37 per night (in/out privileges)
  • Valet parking fee: USD 37 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W40189158-02
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Aulani
Aulani, A Disney & Spa Kapolei
Aulani Disney Resort Hotel
Aulani Disney Resort Hotel Kapolei
Aulani Disney Resort Kapolei
Aulani Resort
Disney Aulani Resort
Aulani, a Disney Resort & Spa Hawaii/Oahu
Aulani, a Disney Resort & Spa In Hawai`i Hotel Kapolei
Aulani Disney Kapolei
Aulani, A Disney Resort & Spa Resort
Aulani, A Disney Resort & Spa Kapolei
Aulani, A Disney Resort & Spa Resort Kapolei

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 564 out of 986 reviews
5 - Excellent 57%
Rating 4 - Good. 279 out of 986 reviews
4 - Good 28%
Rating 3 - Okay. 82 out of 986 reviews
3 - Okay 8%
Rating 2 - Poor. 40 out of 986 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 986 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good for kids
Stayed 7 nights in Jun 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was huge and slightly confusing. A map should be easily accessible or printed. Lots of staff on hand and most were helpful in guiding you to the correct location. By just pointing and giving directions doesn't really help. Going the extra mile and taking you there is much better.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the multiple water activities, lots of pools and beach access. Plus Character meetings. Full of fun activities.
Stayed 1 night in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
$37 a night for guests to park is unnecessary and too expensive. They should have complementary parking for guests.
Stayed 7 nights in May 2021

2/5 Poor

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Service all depended on the people. Some staff were good. Some were terrible.
Stayed 1 night in May 2021