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The Tourmaline

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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
View from Room

Overview of The Tourmaline

The Tourmaline

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Explore the area

  • Popular LocationBahirawakanda Vihara Buddha18 min walk
  • Popular LocationKandy Clock Tower20 min walk
  • Popular LocationKandy General Hospital10 min drive
  • AirportKandy (KDZ-Polgolla Reservoir)22 min drive

Choose dates to view prices

About this area

Kandy

Located in Kandy, The Tourmaline is in the historical district and near a train station. Temple of the Tooth and Royal Palace of Kandy are local landmarks, and some of the area's activities can be experienced at Dhamma Kuta Vipassana Meditation Centre and Kadugannawa Tea Factory & Sales Center. Travelling with kids? Consider Royal Botanical Garden, or check out an event or a game at Asgiriya Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with ecotours.
Popular Location

What's nearby

  • Bahirawakanda Vihara Buddha - 18 min walk
  • Kandy Clock Tower - 20 min walk
  • Asgiri Maha Viharaya - 4 min drive
  • Asgiriya Stadium - 4 min drive
  • Kandy General Hospital - 10 min drive

Getting around

  • Kandy Railway Station - 10 min drive
  • Colombo (CMB-Bandaranaike Intl.) - 116 min drive

Restaurants

  • Bbq terrace restaurant — 1 min walk
  • Dine-More - 13 min walk
  • Cool Corner Fried Ice Cream - 14 min walk
  • Lyons - 15 min walk
  • Buono - 16 min walk

About this property

The Tourmaline

5-star, family-friendly hotel near Kandy Lake
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar and an outdoor tennis court are on-site. All 28 rooms offer comforts such as memory foam beds and premium bedding, plus in-room free WiFi and LED TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players and minibars.
The Tourmaline offers 28 forms of air-conditioned accommodation with DVD players and minibars. Memory foam beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Tourmaline Spa Premedion. Services include massages and body treatments.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 25 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: LKR 1500 for adults and LKR 750 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Japanese

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Hairdryer

Entertainment

  • 32-inch LED TV
  • DVD player
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 12:30 PM - 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
This property is a certified Sri Lanka Tourism Level 1 hotel.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for LKR 2500.00 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: LKR 6500
  • New Year's Eve (31 December) Gala Dinner per child: LKR 3250 (from 5 to 12 years old)

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: LKR 1500 for adults and LKR 750 for children (approximately)
  • Airport shuttle fee: LKR 7500.00 per vehicle (one way)
  • Rollaway bed fee: LKR 2500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Tourmaline Hotel
Tourmaline Hotel Kandy
Tourmaline Kandy
The Tourmaline Hotel
The Tourmaline Kandy
The Tourmaline Hotel Kandy

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 20 out of 45 reviews
5 - Excellent 44%
Rating 4 - Good. 18 out of 45 reviews
4 - Good 40%
Rating 3 - Okay. 4 out of 45 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 45 reviews
2 - Poor 4%
Rating 1 - Terrible. 1 out of 45 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

2/5 Poor

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor stay experience
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful . Loved our stay at the hotel.
Stayed 1 night in Sep 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views are worth the journey
The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
Stayed 1 night in Sep 2019