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"The staff were amazing. My only critcisim is that the Rasa upgrade didnt meet my expectation. My room faced the carpark and the private breakfast didnt hit the mark as the food options are limited. The afternoon tea and drinks the food again is a let down. There are so many options around and in my opinion could be better!"

"Hotel needs to get more new bath towels and provide wash cloth and hand towels. Also had to ask for shampoo and body wash gel. Towels are very very old. Shower does not work properly. Room gets very hot, ac only works when in room with room key, should have better system. Location was great but won’t stay here again"

"A beautiful hotel with stunning views and an and relaxing location."

"Great staff and property"

"We had a great stay at this beautiful hotel. The pool was shaded and cool even in March's heat wave! The breakfast buffet had everything we could want, and more. "

"Good food court opposite hotel. Can walk to it."

"The room was spotless and well appointed. There is a local hawker centre about 400 meters away which we walked to for dinner. The bus stops were very handy and only 2MR to George Town. Zeus coffee was 5 mins across the road which my coffee enthusiastic enjoyed for price and quality. "

"The descrfiption mentioned there is hot tub. that is the only reason why i booked this room - for my son. But when i c hecked in, there was no hot tub. When i checed with the agent, she said it's not her problem. previously there was a hot tub, and then they removed it which was obviously a lie. Furthermore she was rude, even before i said anything she became so defensive and said its not her problem. you want to complain, go complain to Hotels.com, this has nothing to do with me."

"Staff courteous, but check in rather slowl. Room dimensions good A little abstemious in provision of drink sachets. Towels could be replaced as showing its age "