2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Latitude 0 Degrees

4 out of 5
Latitude 0 Degrees
Plot 64 & 66 Kyandondo, Block 273 Mobutu Road, Makindye, Kampala, Central Region

Reviews

9.6

Exceptional

Rating 10 - Excellent. 49 out of 62 reviews" "
Rating 8 - Good. 9 out of 62 reviews" "
Rating 6 - Okay. 3 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 0 out of 62 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Winfried

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great spa and great service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sam

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The facility is awesome although I was disappointed with the shower water pressure which was too low. I expressed it to the management but they never did anything. That's one thing I think they seriously need to really look into and rectify.
Stayed 3 nights in Dec 2023
Response from The Hotel Management on 22 Dec 2023
Dear Valued Guest, Thank you for taking the time to provide feedback on your stay at Latitude 0º Kampala. We are so glad that you enjoyed the facilities at our hotel but are of course disappointed to learn that you were dissatisfied with the service you received regarding the water pressure in your shower, and the lack of follow-up from the management. Please know that we took your comments incredibly seriously and carried out an internal investigation to understand what exactly happened, and to ensure that these sorts of incidents do not occur in the future. We hope you will come to the hotel again and provide us with the opportunity to redeem ourselves. Warm regards,

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2023

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is Fantastic it was my first time visiting I was treated very well by staff food was really good from what I ate. But this hotels decor and Garden Feel are outstanding I don’t know who the designers were but they selected fantastic Materials. Loved it
Stayed 1 night in Nov 2023
Response from The Hotel Management on 22 Dec 2023
Dear Noel, We are delighted to hear that you had such a wonderful time at Latitude 0º Kampala! Thank you for taking the time to appreciate the hotel decoration and gardens. We take great pride in our collection of artwork celebrating artists across Africa. We hope to welcome you again very soon. Warm regards,

10/10 Excellent

Rhea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and peaceful property.
Stayed 3 nights in Sep 2023
Response from Natasha N. on 15 Sept 2023
Dear Rhea,Thank you for the time taken to leave a positive review for your past stay with us.We look forward to hosting you back soon.Warmest regards,

10/10 Excellent

Cheri

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Expedia has the wrong categories of rooms listed - there is no room called an executive suite.
Stayed 2 nights in Sep 2023
Response from Natasha N. on 15 Sept 2023
Dear Cheri,It was a pleasure hosting you at Latitude 0 Hotel.Thank you for leaving a positive review for your stay with us. In regard to the room categories, we have adjusted the Executive room names from the suites and thank you for bringing this to our attention.We look forward to hosting you back soon.Warmest regards,

10/10 Excellent

Ralf

Stayed 2 nights in Jul 2023

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep, drink and be merry.....
A fantastic hotel with exceptional service - especially from Timothy, Jennifer and Emlyn. Extraordinary decor, great setting, superb service, reasonable value. But you need to replace the toast maker at breakfast - embarrassingly cheap and inadequate. Only disappointment is the food - average to good not great like everything else.
Stayed 2 nights in Apr 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of civilisation
I love this property which is easily the best in Kampala. Setting is great but location a little too far from central - but the service and ambience makes up for the disgusting Kampala traffic.
Stayed 3 nights in Mar 2023
Response from Cindy on 25 Mar 2023
Thank you for the kind words Jonathan, it our absolute pleasure to serve you. We hope to have you back at our little paradise on the hill very soon.

6/10 Okay

Moses

Stayed 1 night in Feb 2023

10/10 Excellent

Ferenc Bence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property overlooking Kampala. It's worth spending time there with the facilities and the natural setting. The staff were great, but food could improve (we had better in other places throughout Uganda, especially considering prices).
Response from Sarah Smith - Sales & Marketing Manager on 9 Feb 2023
Dear Ferenc, thank you so much for appreciating the beauty of our hotel and its location. The hotel has so many fantastic things to offer such as our Spa, and it's wonderful when guests promote our different facilities. We regret to hear that you feel our food needs improving. Please know as we speak new dishes are being developed for the different restaurants, which we hope you will come and try soon. Thanks,

8/10 Good

Mazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fix the tv plz
The service was great, but the TV almost never had more than 1 station that worked. Other than that it was great.
Stayed 6 nights in Dec 2022
Response from Sarah Smith - Sales & Marketing Manager on 9 Feb 2023
Dear Mazi, thank you so much for appreciating our hotel in your review. We take great pride in providing excellent service. We regret to hear the TV was not working properly during your stay and have passed on your feedback to the relevant department. Thanks

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top of the tree
My favourite hotel in Uganda by a distance.......and one of my favourite hotels anywhere. Setting, decor, ambience and service all superb.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Uganda bar none
I have lived and worked in Uganda for 12 years. For ambience, decor, service, staff, facilities and value this is the best hotel I have ever visited and I will definitely return. I didn't want to leave and I am an immensely demanding consumer. Particular thanks to Timothy, Winfred and Ivan for their total commitment to customer service. Outstanding!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Uli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel, great staff, excellent price for value.
Stayed 1 night in Aug 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

idrissa

Stayed 1 night in Jul 2022

10/10 Excellent

Frederick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning
Amazing hotel! Such an oasis of calm in the Kampala bustle. The decor is absolutely stunning and the amenities excellent. Fabulous breakfasts. I can’t speak highly enough of this hotel. Probably the only place worth staying in Kampala! Would love to visit again and also stay at sister properties in other countries.
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Had a great time with great service.
Stayed 2 nights in Jun 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Latitude is an amazing hotel with great service and great facilities!
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a stunning property
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Single night stay
Overnight for a business trip. Service and food were outstanding. Room very nice and clean, only negative is bed was bit stiff. Enjoyed stay overall.
Stayed 1 night in Feb 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful peaceful hotel where you can find a space to relax in the middle of a very noisy city. The minute you walk in this hotel you feel you have entered into a peaceful space to unwind and relax. Rooms are clean and full of all amenities, I love the latitude bath robes and their attention to detail. Staff are friendly and efficient and try their best to make your stay enjoyable. They also have a very tight security so you can also feel safe within their property.
Stayed 1 night in Dec 2021

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel.
Stayed 1 night in Oct 2021

10/10 Excellent

Aggrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and refreshing environment. The ART and interior decorations are welcoming and very relaxing.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Gorgeous, stylish decor. Lovely setting for a very cool hotel. The staff is so friendly and very welcoming. The only slight knock is it can take a very long time to get orders. One night, we waited 30 minutes for our cocktails and they were not busy, so not sure what happened. BUT, it's an enjoyable place so waiting there is not the worst. The breakfast is amazing!
Stayed 2 nights in Sep 2021

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2021

10/10 Excellent

N N

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained property. It looks me an art gallery :) We stayed 3 nights at this hotel 2 before our safari and 1 after and it was great. They have several restaurants and different food options. Unfortunately, the country went into lockdown towards the end of our trip and they had closed the big pool and two of the restaurants the last day we stayed but still we were able to use the smaller pool and enjoy the grounds. Staff was very nice and attentive. I’d definitely recommend this hotel to friends and family and will stay again if I ever go back.
Stayed 1 night in Jun 2021
Response from Victor Otieno on 27 June 2021
Dear Guest, Thank you for choosing Latitude 0 Degrees Kampala as your preferred destination. We are glad that you enjoyed your stay with us The hotel strives to provide value and comfort for all our guests. Looking forward to your next visit. Regards, Victor

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Tastefully decorated with an abundance of art and artifacts from across the Arican continent. Almost feels like a museum. You can walk around the property and take pictures the whole day. Felt very much at home there and ended up extended my stay 3 times. Internet works well and is very stable from my experience which you cannot say for many places in Uganda. The hotel also has a floor with offices that they rent out. All decorated in the same style as the hotel. So it just adds to the amazing atmosphere. The gym is big and made for serious workouts. The spa is small, but cozy and relaxing. You will find a variety of treatments there. The hotel features 3 restaurants. Asian, Italian and Western/local food. While I found the food the weakest link it is defintiely not a reason not to stay at Latitude 0 Degrees. The Asia restaurant is on the top floor and has an amazming view. I took my laptop there for work. My favorite spot in the hotel. The hotel itself feels like it is in the middle of nowhere. My friend from Kampala likes to use it sometimes to get away from the hustle and bustle of the city. So dont expect to be close to the action. I would definitely stay there again.
Stayed 1 night in Jun 2021
Response from Victor Otieno on 15 June 2021
Dear Guest, Thank you for staying at Latitude. We appreciate your feedback and glad that your experience with us was exceptional. We strive to meet guest needs and value for their money. Looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After getting introduced to Latitude 0 Degrees at one of their Sunday brunches I just had to stay and experience the property as an overnight guest.
Stayed 1 night in Jun 2021
Response from Victor Otieno on 15 June 2021
Dear Guest, Thank you for your review. It is our pleasure that we met your expectations. We welcome you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, unique hotel; lovely restaurants and amenities
Stayed 3 nights in Jun 2021
Response from Victor Otieno on 15 June 2021
Dear Guest, Thank you for visiting Latitude 0 Kampala and taking your time for the review. We look forward to your next visit.

10/10 Excellent

eyal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
one of the best hotels I stayed in. The service is great, the facilities are amazing, 2 swimming pools, great gym opened all the time, great SPA treatments.3 restaurants with very good food. Totally worth your money.
Stayed 4 nights in May 2021
Response from Victor on 30 May 2021
Dear Guest, Thank you for choosing to stay at Latitude 0 Kampala. We are glad that our services met your expectations and this is what we aim at. Looking forward to your next visit. Victor Otieno

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from The Latitude Team on 10 Nov 2020
Thank you so much.

8/10 Good

urit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great staff, great service, amazing rooms !
Stayed 1 night in Nov 2020
Response from The Latitude Team on 10 Nov 2020
Dear Urit, Thank you so much for taking off time to review our services. We take Guest feedback as the core cause for growth and development hence great value attached as you well know we delight in delivering a bespoke service to all our guest and we are happy to hear that you had a wonderful stay with us. We look forward to you next visit.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2020
Response from Racheal on 23 Oct 2020
Thank you so much for you feedback. We value feedback and its what pushes us to improve. We look forward to seeing you soon. Regards, Racheal N

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020
Response from Latitude 0 Degrees Team on 25 Mar 2020
Dear Guest, Thank you so much for staying with us. We appreciate feedback and we look forward to welcoming you back soon! Kind regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a new hotel, well situated near the centre of Kampala. It is very comfortable friendly and pleasant but seems to lack any amenities, like a shop for essentials or a map etc. It seemed a little expensive for what it offers but I will try it again
Stayed 1 night in Mar 2020
Response from Latitude 0 Degrees Team on 16 Mar 2020
Dear Guest, Thank you for the review and we are happy that you enjoyed your stay with us. We have taken note of your comments and we look forward to welcoming you back! Kind regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoughtfully designed, beautiful hotel
Very beautiful hotel, great view of the city, wonderfully decorated. Still working out some of the kinks since it opened recently (my colleagues and I all had issues with noise coming from the AC units in room).
Stayed 1 night in Feb 2020
Response from Racheal on 12 Mar 2020
Our esteemed guest, Thank you so much for considering to stay with us during your visit to Uganda. We appreciate feedback and surely strive to improve each day. We are so sorry about you and your colleagues' experience with the noisy AC units and surely this has been presented to our maintenance team to ensure that we create a better experience for our guests. We look forward to making your next visit better.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property Is beautifully designed and has friendly staff. One of the best in Kampala
Stayed 1 night in Feb 2020
Response from Latitude 0 Team on 2 Mar 2020
Dear Guest, Thank you for your review and we are delighted that you enjoyed the design of the property and our friendly staff! We look forward to welcoming you back in the near future! Kind regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Incredibile property but the manager was rude and careless!
Stayed 2 nights in Jan 2020
Response from Latitude 0 Team on 27 Feb 2020
Dear Guest, We are sorry to find out that that we fell short of delivering the exemplary service that we are proud to offer at Latitude 0 Degrees. We have ensured that the incident is an isolated one, and we hope you will give us a chance to redeem ourselves on your next visit. Kind Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
Lovely hotel with great food and excellent service. Perfect for a relaxing getaway.
Stayed 1 night in Dec 2019
Response from Latitude 0 Team on 21 Dec 2019
Dear Guest, Thank you for your great review and we look forward to welcoming you back!

10/10 Excellent

Sibongile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel feedback
The location of the hotel was breathtaking, it’s an excellent location, the views surrounding the hotel are beautiful. The hotel is decorated beautifully. I thoroughly enjoyed my stay. The meals in particular breakfast was superb. Stephano the manager leads by example and values all his guests. I also enjoyed the spa treatments. Next time I visit Uganda, I will definitely stay @Latitude 0 degrees. I wish I had booked a 2 week holiday. Thank you so much to all the staff at the superb hotel for all your efforts to ensure your guests have a fantastic stay.
Stayed 6 nights in Nov 2019
Response from Latitude 0 Degrees Team on 21 Dec 2019
Dear Sibongile, Thank you so much for the feedback and we are delighted to know you enjoyed the location, decor, meals and spa! Thank you for your kind words about Stefano and we have passed on the information to him! We look forward to welcoming you back! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Latitude 0 Degrees Team on 28 Nov 2019
Dear Guest, Thank you for your great feedback and we look forward to welcoming you back. Kind regards,