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Reviews of Fairfield Inn and Suites by Marriott Kamloops

2.5 out of 5
Fairfield Inn and Suites by Marriott Kamloops
1475 Hugh Allan Drive, Kamloops, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 552 out of 804 reviews" "
Rating 8 - Good. 197 out of 804 reviews" "
Rating 6 - Okay. 40 out of 804 reviews" "
Rating 4 - Poor. 10 out of 804 reviews" "
Rating 2 - Terrible. 5 out of 804 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk on 11 May 2024
Thank you for staying with us. We look forward to welcoming you again soon.

10/10 Excellent

Sipeng

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and love the free breakfast.
Stayed 1 night in Feb 2024
Response from Front Desk on 4 May 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Rey, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Frontdesk on 27 Apr 2024
We appreciate your feedback and hope to see you again!

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🤗
Stayed 1 night in Apr 2024
Response from Front desk on 13 Apr 2024
Thank you

6/10 Okay

Hajar

Liked: Cleanliness, staff & service
good overal
Stayed 4 nights in Mar 2024
Response from Front Desk on 10 Apr 2024
Thank you for staying with us! We appreciate your feedback. If possible, could you please let us know what we could have done better. We hope to see you again.

10/10 Excellent

Corey

Travelled with partner
Love staying at this hotel! Always clean and very friendly staff. I do have to say that the bed I slept in I think it needs a new mattress.
Stayed 1 night in Apr 2024
Response from Front Desk on 10 Apr 2024
Thank you for staying with us! We are happy that you like our Hotel. Also, thank you for letting us know about the mattress. We look forward to welcoming you again.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 7 Apr 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

lucy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024
Response from Front Desk on 2 Apr 2024
Thank you for staying with us! We are happy that you liked our hotel. We hope to see you again the next time you are in town.

10/10 Excellent

agnes

Liked: Cleanliness, staff & service, property conditions & facilities
everything good
Stayed 2 nights in Mar 2024
Response from Front Desk on 7 Apr 2024
Thank you for staying with us and for your kind review!

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for staying with us! We appreciate your feed back and hope to see you again soon.

8/10 Good

neville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is maybe less than 10yrs old and some work needs to be done, nothing serious though. That said, it is a very nice, spacious and comfortable stay.
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for staying with us! We very much appreciate your feedback and hope you could share with us some more details on what work we need to do. We look forward to hearing from you.

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Front Desk on 30 Mar 2024
Thank you for staying with us! We are happy you enjoyed your stay. We would love to see you again soon.

6/10 Okay

Amanda

Travelled with family
Liked: Amenities
Was good place to stay, but lots of hair in our bathroom. Breakfast room was excellent. Loved the fresh fruit.
Stayed 2 nights in Mar 2024
Response from Front Desk on 25 Mar 2024
Thank you for staying with us. We apologize that the bathroom was not as you expected. We hope you will stay with us again so we can give you the proper Fairfield experience.

8/10 Good

Mitch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean and good size, pool was busy and the continental breakfast was warm and good food
Response from Front Desk on 25 Mar 2024
Thank you for staying with us. We hope you will stay with us again soon. Hopefully the pool won't be so busy next time.

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on 22 Mar 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pool and gym. Our room was the perfect size and very clean!
Stayed 1 night in Mar 2024
Response from front desk on 17 Mar 2024
Thank you. We look forward to welcome you again.

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Front Desk on 16 Mar 2024
Thank you for staying with us. Please let us know if there was anything more we could have done to make your stay perfect. We look forward to welcoming you again.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk on 9 Mar 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Front Desk on 3 Mar 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to welcome you again soon.

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is very clean, and the staff are friendly and efficient. We were disappointed to find there is not daily housekeeping, and the mattress seemed to have a bit of a sag.
Stayed 2 nights in Feb 2024
Response from Front Desk on 25 Feb 2024
Thank you for staying with us. We very much appreciate your feedback and will look into how we can improve. We hope you will stay with us again.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new! Great hotel
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Feb 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We look forward to welcoming you again in the future.

10/10 Excellent

Palpolage Don Shehan Hiroshan, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, very good breakfast and awesome facilities.
Stayed 3 nights in Feb 2024
Response from Front Desk on 23 Feb 2024
Thank you for staying with us. We are pleased to see that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic and very attentive. Breakfast was great! Check in and out was quick and easy!!
Stayed 2 nights in Feb 2024
Response from Frontdesk on 19 Feb 2024
We appreciate your review and hope to see you again!

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical stay
I had my 90 year old mom in Kamloops for eye surgery The staff at the Fairfield were amazing to deal with Very helpful
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for staying with us. We hope your mom is recovering well from her eye surgery.

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast bar was awesome awesome .
Stayed 1 night in Feb 2024
Response from Front Desk on 16 Feb 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

FENG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service, easy parking
Stayed 1 night in Feb 2024
Response from Front Desk on 16 Feb 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern hotel, comfy beds, fast check in,
Stayed 1 night in Feb 2024
Response from Front Desk on 12 Feb 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We look forward to welcoming you again soon.

4/10 Poor

Ken

Disliked: Staff & service, property conditions & facilities
Checkout staff were rude, breakfast finished early therefore we missed this and kids and parties were noisy and running in halls past 11pm.
Stayed 1 night in Feb 2024
Response from Front Desk on 11 Feb 2024
Thank you for staying with us. We are very sad to see that your stay did not meet your expectations. We very much appreciate your feedback and will address the issues you mentioned. We hope that you will consider staying with us again so we can give you the proper Fairfield experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Front Desk on 4 Feb 2024
Thank you for staying with us. We look forward to welcoming you again the next time you are in town.

8/10 Good

Eibelwieser

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Front Desk on 4 Feb 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located right off of the highway. However, you can hear the traffic noise outside.
Stayed 1 night in Jan 2024
Response from Front Desk on 31 Jan 2024
Thank you for staying with us. We are happy you enjoyed your stay other than the traffic noise. We hope to see you again soon.

10/10 Excellent

Joseph E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Desk on 31 Jan 2024
Thank you for staying with us. It is good to see that you enjoyed our hotel. We would love to see you again soon.

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. New and clean
Stayed 3 nights in Jan 2024
Response from Front Desk on 28 Jan 2024
Thank you for staying with us. We are happy to see that you liked our Hotel. We hope to welcome you again soon.

8/10 Good

DOUGLAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodating staff
Stayed 1 night in Jan 2024
Response from Front Desk on 27 Jan 2024
Thank you for staying with us. We are happy that you liked our staff. We look forward to welcoming you again.

10/10 Excellent

Gabor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk on 20 Jan 2024
Thank you for staying with us. We are very happy to see that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Donnelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 13 Jan 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Ante

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Jan 2024
Response from Front Desk on 8 Jan 2024
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 8 Jan 2024
Thank you for choosing the Fairfield by Marriott for your stay in Kamloops. We look forward to welcoming you again in the future.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast but the coffee was way too strong, a milder coffee would have been nice. Adding hot water didn’t help. Otherwise we enjoyed our stay.
Stayed 1 night in Jan 2024
Response from Front Desk on 8 Jan 2024
Thank you for staying with us. We very much appreciate your feedback about the coffee. Hopefully it will be better for your next stay.

8/10 Good

Jason

Stayed 1 night in Dec 2023
Response from Front Desk on 31 Dec 2023
Thank you for staying with us while you were in Kamloops. We wish you all the best in the new year and hope to see you again soon.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very nice hotel
Stayed 1 night in Dec 2023
Response from Front Desk on 30 Dec 2023
Thank you for staying with us while you were in Kamloops. We are happy to see that you enjoyed your stay. We hope to see you again in the New Year.

10/10 Excellent

Noah

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Front Desk on 29 Dec 2023
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon. Happy New Year!

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 22 Dec 2023
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

dalibor

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 22 Dec 2023
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon.

4/10 Poor

Dong

Stayed 1 night in Dec 2023
Response from Front Desk on 18 Dec 2023
Thank you for staying with us. we are sad to see that you did not enjoy your stay. Could you please share with us what went wrong so that we can improve our service. We look forward to hearing from you.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 17 Dec 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Tatiana

Response from Front Desk on 12 Feb 2024
Thank you for staying with us. We are happy to see that you enjoyed your stay. We look forward to welcoming you again soon.

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec 2023
Thank you for staying with us. We are happy to see that you enjoyed your stay. We hope to see you again soon.

8/10 Good

Darren

Stayed 1 night in Dec 2023
Response from Front Desk on 9 Dec 2023
Thank you for staying with us. Is there anything we could have done to make your stay better. Please let us know. We hope to see you again soon.

10/10 Excellent

Leo's Electric Ltd

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay for business trips.
Stayed 1 night in Nov 2023
Response from Front Desk on 28 Nov 2023
Thank you for staying with us on your business trip. We are very happy to hear that you enjoyed your stay. We hope to see you again soon.