Jumeirah Holidays from AU$2,202

Hotel staff are very helpfull.

Staff was very nice and friendly, we had half board and every single day they tried to charge us extra for food for our 11yo although upon reservation we said it will be 3 adults and a child ,obviously you need to provide the age of a child when booking and to their

Possibly the nicest hotel that I have ever seen.

Room: We stayed in an apartment(No.3 9301). It was a good size apartment with all the amenities as advertised. Neat and clean. Housekeeping was very good. Bath tub was leaking though, which meant preparing and using it was a nightmare. Shower pressure was very bad. Might be these issues were in an apartment and would not be there for an actual hotel room, that I am not sure of. Buggy was available promptly on call for transfer from an apartment to main hotel building for breakfast. Breakfast: It was an average breakfast. You could request for extras to be made on order like dosa etc. Taste was just okay. Variety was just like many others on the palm. Spa: One of the best spa I have used in Dubai. I am comparing it to Zabeel Saraye, Raffles, and Atlantis. You can access spa for free if you have purchased any experiences. I really enjoyed my hammam and massage. Excellent staff. Staff: Was very kind and helpful. Gym: Gym had its own steam room and sauna. Very neat and clean. Additional: Restaurants on site are very good. Must try Porters Bar and Grill Steak. As we travelled during the war time therefore many restaurants had different opening timings than usual. Beach 2 was closed and so one of the pools on site. But available beach and pool was well maintained and good.

We had a great stay with great service! It started with Hashen who delivered our bags. He was so friendly and helpful. He knew our name each time he saw us. Loreen was so kind and helpful during check-in. Our stay was relaxing and the daily breakfast was great. Our stay also included a lovely floating breakfast. Everything was wonderful during our weekend.