Search Capsule Hotels in Juayua

"Nice, clean, beautiful surroundings. "

"The hotel was pleasant and well kept for the most part. The pool could use some maintenance, but it wasn't a big deal. Overall, we enjoyed our stay, but the customer service by the woman in the front office was lacking. Three of the people in our party were leaving at 5am the next morning to hike a volcano. Because breakfast was included in our stay and they wouldn't be there for it, I asked if the kitchen could please give them something simple to take, even just bread, and she said that wasn't possible because the kitchen wouldn't be open that early. The kitchen was open in the evening when I asked her, so someone could've just grabbed some, but she wasn't willing to do that. For a pricey hotel it was disappointing that they couldn't accommodate a very simple request, especially because bread was part of the breakfast plate that's included. The hotel also doesn't allow guests to bring food in from outside to eat in their room. The staff at the bar/restaurant were wonderful and helpful, but the lady at the front desk was quite rude. I also asked for an additional key because we were 4 adults with different plans, but I was told that wasn't possible either. "

"Location was great very cute design we loved it"

"great place enjoyed our stay"

"I love the stay here, specially if you want to connect with nature , the staff is super nice They make you feel at home "

"I don't drink but I didn't havevany children so I don't know if activities fit children. "

"This place is charming to look at….not great for sleeping. The arrangement here is bizarre. As a guest you have to walk through the front shop to get out which means that over night you are locked in. Not a fan of not being able to come and go. Practical things like WiFi did not work the lamp in our room did not work (we traded out the bulb) and the bathroom had not been cleaned. The noise during sleeping hours was the worst we experienced the entire trip. As the hostel is right on the main road there is loud traffic big trucks and loud motorcycles. Dogs barked through the night setting each other off with each round. Heidi who runs the place is lovely but she speaks very quickly and it’s kinda hard to communicate."

"The property is beautiful, the cabin is well maintained, the weather was pleasant, and the staff was attentive and friendly."

"Very welcoming. Breakfast was delicious. Nice cats!"