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"We had 2 rooms up the hill with a lap pool infront. View was gorgeous. Lots of bird viewings. Room comfortable but needs a chair or 2. Outside walkway between room and lap pool about 3 feet. Staff amazing. Breakfast and dinner good at hotel. Did not visit lake side. Wood around lap pool is rotting. Need a car or driver. Takes a while for water to get hot in shower. "

"The rooms were clean , the staff were the kindest people you will ever meet! Everything about this hotel is amazing the views are also to die for ! The garden was beautiful and well kept along with the food it was also delicious . "

"Great view and safe, quiet location. "

"The room was clean, spacious. It felt like an apartment. Omg the itzalco volcano right there. It was amazing, the pear dessert so good. The staff was so attentive and friendly. I had a massage and ingrid was so nice. Sje came to my room with the massage table and aromatherary. I will definetly come back."

"Staff "

"I loved this place. "

"It was friendly"

"When we arrived the front desk told us that the Expedía credit card was rejected, blaming Expedía. I insisted that I the room was already paid. Also the service was poor, they made us wait long for breakfast. I think that to minimize cost management has changed, but for the worse. The building is nice but front desk and people managing are not well trained. "

"Me encantó, mas porque es pet friendly🐶 definitivamente volvería "