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"Very clean hotel but prefer mineral water in the room "

"I have nothing to complain about the hotel stay recently during April 2024. The staff are so polite and helpful, food was so good at the breakfast area and room was very clean and spotless. Bed is firm and with pillows that came in soft and firm. Swimming pool was a bit small but it was clean. "

"Great stay. Even though booked last minute, they provided a clean and good room. The breakfast is worth the cost and really enjoyed."

"rooms area clean, but there is no shop around the hotel within walking distance. No convenience stall and not much food variety on the cafe "

"Spacious and clean room. Connecting rooms available on request prior arrival. Good 1 night stay to explore city square, JBCC and many walking distance cafe and restaurants "

"Very near to City Mall and only minutes away to Custom"

"Smooth check in, clean room with daily room cleaning. Great experience overall. "

"Booked a few times. Very clean hotel. "

"A lot of Google reviews were mainly complaining about the check in process and how unprepared the rooms were but it was not the case for us. I guess the hotel had worked on their service recovery. We came at around 3:30pm and our check in was so smooth. The twin room with pool view room was perfect for the 3 of us. Even though the sofa bed was not really a bed (it remained a sofa), but it fitted for one person. The hotel provided bed sheet, blanket, pillow toothbrush and bottled water for the third person sleeping on the sofa. The room was big, had a big table and the interior was chic. No complains during our stay. "