Top Hotels Near Jeffersontown Commons Shopping Center in Louisville from AU$86

"I honestly don’t even know where to begin with this place. My stay at WoodSpring Suites was one of the worst hotel experiences I’ve ever had. From the moment I walked in, it was clear that cleanliness is not a priority here. The room was dirty—like, visibly dirty. There were stains on the floors, questionable spots on the furniture, and the overall smell made it hard to even relax. And then there were the roaches. Not just one or two—I’m talking about multiple sightings throughout my stay. Seeing bugs crawling around your room at night is beyond unacceptable. It made it nearly impossible to feel comfortable or safe. The smell made everything worse. It wasn’t just unpleasant—it felt unhealthy to even be in the room for long. Between the odor and the bugs, I couldn’t bring myself to stay. I ended up leaving and having to find another place at the last minute, which was stressful and completely avoidable if basic standards had been met. Customer service didn’t make things any better. When I brought up the issues, the staff seemed completely uninterested and dismissive, like they’d heard it all before and just didn’t care. No urgency, no apology, no effort to fix anything. Overall, I would not recommend staying here unless you’re okay with dirty conditions, bugs, and terrible service. Save your money and your sanity—stay somewhere else."

"Hair had to be washed out of the tub before showering. Room floor needs to be washed. My feet were dirty after showering and walking across the room. At check-out desk attendant was sitting hunched over with hoodie up over her head scrolling on her phone not paying attention to a thing going on around her. Not a place I would stay again."

"This is a extended stay facility, mostt here were not traveling or going anywhere. There was a lot of unsavory activity taking place. We didn't stay ."

"smelled like butt & smoke, burn holes & ash everywhere, grass on the bed, hole in the door, major burn on the carpet, hadn't been vacuumed, smelled like ass if i didn't mention that, exposed pipes, i mean jesus christ"

"Nice property, good breakfast "

"Breakfast buffet was excellent service was non existent:("

"My son was on spring break and I couldn’t get off work to go to far from home. He’d been wanting to go to the claw machine arcade that had recently opened in the Louisville area. The hotel was great not sure why but I’m liking the drury inns. Room was clean beds were comfortable shower was good and hot and plenty of water pressure. Breakfast was great missed it the first nite from driving the nite before to get there but enjoyed it on day 2"

"This hotel is next to an event space that played extremely loud music all night way into the morning. I was unable to get any rest. I checked out in the middle of the night. As I was checking out I was told that I could not be refunded for my stay. I stated that I was not trying to get a refund I just wanted to check out. I was not offered any type of discount and no apology. I feel like the situation could have been handled differently. I wouldn’t stay here again. "

"All the people that work there were super nice. I got recommendations for good places to eat from the manager. They text straight to my phone. That was nice. My bed was very hard, which wasn’t terrible, but it had some broken springs. They are going to address it right away."