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Reviews of Saira Fort Sarovar Portico, Jaisalmer

4 out of 5
Saira Fort Sarovar Portico, Jaisalmer
SPL-1,Shilp Gram, RICO Industrial Area, Ramgarh By Pass, Jaisalmer, Rajasthan

Reviews

6.4
Rating 10 - Excellent. 2 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Nishant

Stayed 2 nights in Jan 2024

4/10 Poor

Rita

Travelled with partner
Disliked: Cleanliness
Not very clean towels were dirty
Stayed 1 night in Feb 2023

6/10 Okay

Chirag

Travelled with family and small children
Liked: Staff & service
L’bit away from City and city center. Staff is very helping and cooperative. Travel desk service is excellent. Breakfast was very average.

2/10 Terrible

Parag

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth it amount spend. Hotel photographs in expedia must be 10years old. Property need renovation.

8/10 Good

Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
The stay was good. The staff was really helpful with the local tourism
Stayed 2 nights in Jan 2021

8/10 Good

DJ, Delhi

Travelled with family
Liked: Staff & service, amenities
Looks pleasing from exteriors. Breakfast was good. Rooms and washroom is bit old and requires renovation.
Stayed 1 night in Dec 2020

8/10 Good

Nirman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Pretty hotel but no luxury, great staff
Babu the concierge was awesome and made all of our excursions very enjoyable. Waiters were very friendly, though some of their clothes were stained/obviously dirty and the restaurant had a fly problem. The room was decent, not luxury by any means but functional. Other guests were extremely loud late at night, shouting in the corridors. We were hoping staff would tell them to be considerate of other guests.... The architecture and decor is very nice. Overall not a luxurious experience at all but the staff is super friendly and helpful. And of course Jaisalmer is arguably the most beautiful place in India. Don’t miss it.
Stayed 3 nights in Nov 2019
Response from Mangi on 16 Jan 2020
Dear Guest, It was wonderful to have you stay at Saira Fort Sarovar Portico and thank you for taking out the time to review us. I am so happy to read that we were able to meet your expectations with regards to our product and services, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. Your feedback is a matter of concern to me and I have personally shared the same with my team and we will ensure that greater care is taken. Warm Regards, Mangi Choudhary Front Office Manager

6/10 Okay

Verified traveller

Disliked: Cleanliness
Only exterior is beautiful
I didn't like the location of the hotel. Though it's a new hotel, it could do better in terms of cleanliness. Breakfast was fine.
Stayed 2 nights in Feb 2019
Response from Mangi Choudhary on 25 Feb 2019
Dear Guest, Thank you for taking the time to provide us your valuable feedback. We appreciate the feedback and will use it to fine tune our operations. Your feedback is a matter of concern to me and I have personally shared the same with my team and we will ensure that greater care is taken.

8/10 Good

Ankit, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel outside town in Jaisalmer
Nice hotel outside town in Jaisalmer. The hotel had grand exteriors and the lawn and rooms were very beautiful too. The view from the room was ordinary. The food in the restaurant was delicious especially the Rajasthani food. The Gatta curry and Bajra roti was just perfect though the dal bati was ordinary. The breakfast spread is decent. The staff is courteous and very helpful though they should keep a first aid kit as well. Overall, a nice hotel to stay in Jaisalmer.
Stayed 2 nights in Feb 2019
Response from Mangi Choudhary on 23 Feb 2019
Dear Guest, It was wonderful to have you stay at Saira Fort Sarovar Portico and thank you for taking out the time to review us. I am so happy to read that we were able to meet your expectations with regards to our product and services, giving me an immense sense of satisfaction to learn that you have enjoyed your time with us. Your feedback is a matter of concern to me and I have personally shared the same with my team and we will ensure that greater care is taken.

4/10 Poor

Yunita

Disliked: Cleanliness, property conditions & facilities
The hotel is new but there is lot of things needs to be done. The bathroom is leaking from the first day till we check out and when we asked to the reception about changing rooms, the answer was they had same issues in all the rooms.
Stayed 2 nights in Jan 2019
Response from Mangi on 6 Feb 2019
Dear Guest, Thank you for taking the time to provide us your valuable feedback. On behalf of our entire staff at Saira Fort Sarovar Portico we apologize and regret for the inconvenience caused during your visit in our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019
Response from Mangi on 25 Jan 2019
Dear Guest, Thank you for taking the time to provide us your valuable feedback. On behalf of our entire staff at Saira Fort Sarovar Portico we apologize and regret for the inconvenience caused during your visit in our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Mangi on 25 Jan 2019
Dear Guest, Thank you for taking the time to provide us your valuable feedback. On behalf of our entire staff at Saira Fort Sarovar Portico we apologize and regret for the inconvenience caused during your visit in our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024