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"It was a very pleasant experience from start to finish. I highly recommend it. "

"loved my room, no view unfortunately, unfortunately waiting time to check in was unacceptable, people were angry and looked like check in process is way to slow. Besides unhappy check-in time, hotel was nice, rooftop restaurant seems overly expensive, so our group went yo food options in city. Breakfast was great, good selection of food."

"O hotel é bem básico, mas é estranho pq a estrutura é boa, mas eles falham em coisas muito simples, como toalhas e roupas de cama machadas e baratas no quarto. Esse hotel se vale totalmente da localização privilegiada, mas precisa urgente de renovação."

"Helpful staff, clean rooms, great breakfast "

"The staff was very helpful and nice "

"Good location, and hotel with character"

" I rarely leave negative reviews, but I feel obligated to warn other travelers. Hotel Portobello is advertised as a 4-star property, but based on my experience, it felt closer to a 1-star hotel. The facilities are outdated and in serious need of renovation. The rooms and common areas look worn down and poorly maintained, nothing like the photos shown online. The overall condition of the property does not reflect a 4-star standard in any way. For the very high price we paid, we expected comfort, quality, and a well-maintained environment — instead, we were extremely disappointed. The value for money is simply not there. This hotel is significantly overpriced for what it offers. A 4-star rating suggests a certain level of quality, service, and upkeep, and unfortunately, this property does not deliver that experience. The only positive part of our stay was the housekeeping service. The maid did a good job keeping our room clean and making the bed, and we truly appreciated her effort. However, that was the only highlight. Overall, this was not a 4-star experience, and I would not recommend it at the price they charge. Travelers should carefully manage their expectations before booking."

"The staff were amazingly helpful and friendly, the amenities were well designed and well maintained, and the food was wonderful. We would definitely stay here again and we highly recommend this hotel."

"It’s a beatiful building with excellent staff, however there"