Jackson Ward Hotels, Richmond

"Exceptionally friendly staff"

"The check in process was eaay and pleasant, the snacks provided when we checked in were a welcomed surprise and our room was spacious and clean."

"Early check in without a problem. Staff is friendly and efficient. "

"Everything "

"Woman at front desk was wonderful"

"Great hotel ideally located. "

"Great Hotel "

"The Commonwealth Hotel in Richmond is a strong pick if you want comfort, convenience, and a polished stay right in the middle of things. The rooms are genuinely comfortable—quiet, well-kept, and easy to settle into after a long day. Everything feels thoughtfully arranged, from the bedding to the lighting, and it has that “boutique” vibe without trying too hard. Amenities are another highlight. The property delivers on the basics that actually matter—reliable comfort, solid in-room features, and a generally well-maintained environment that feels clean and upscale. It’s the kind of place where you can show up, unpack, and immediately feel taken care of. Location is where it really shines. It’s extremely walkable, making it easy to get to restaurants, cafes, and downtown attractions without needing to fuss with parking or rideshares. If you like exploring a city on foot, this is an ideal home base. Service is mostly good, with one caveat: it can be slow at times, especially during busier moments. That said, staff are generally responsive once you connect with them, and they’re helpful and professional when you need something. Overall, it’s an enjoyable, comfortable stay in a prime Richmond location—and one I’d be happy to recommend, especially for anyone who values walkability and a higher-comfort hotel experience."

"Staff are friendly, rooms are clean, and there is a good restaurant on the property. "