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"Really beautiful facility overlooking Lake Ashie. A two minute walk from the hotel to the Archie Lake boat excursion,and the cable car excursion, which is definitely not to be missed. . But the best part is extremely helpful staff throughout the facility, who are fluent in English, very pleasant. I go out of their way to be helpful. Definitely a very nice place very nice place to stay. We would definitely come back again."

"Clean, convenient location to boat cruise and bus top, with immediate walk / view of the lake! Lovely personal hot tub. Make sure you are okay with either a bit of travel or pre ordering dinner though! Only one restaurant in town open for dinner in the area"

"Perfect"

"Original experience "

"Spa was amazing. Staff perfect. Room clean and spacious. Amazing views and grounds. 10/10"

"Service outstanding "

"It is a very beautiful hotel. The room is beautiful and spacious. The bed is very clean and comfortable. We used both private and public onsen, it was a great experience. We also had kaiseki dinner which was also an amazing experience. The breakfast was wonderful with a lot of variety. Overall it was a great experience and we really enjoyed our stay."

"Excelente hotel, súper atentos, el servicio es de muy alto nivel, venimos de luna de miel y fue mi cumpleaños, nos trataron de lujo, lo recomiendo ampliamente! De las mejores experiencias vividas en Japón."

"The hotel is modern and clean. My kids love the play area and the food variety they provided. Private onsen is a plus. We would like to stay there again when we are back to Hakone."