Isla Mujeres Apart Hotels

"We love this resort and will return. Although we did have a bad smell coming from air conditioning. We spoke to maintenance but it was never resolved. "

"Location is great.. price is great but you get what you pay for. The hotel location is amazing but the pictures and what the rooms actually look like are two entirely different things. The rooms are pretty run down."

"You are right on a beautiful sandy beach with turquoise sea. But youre not allowed to swim due to the current. Nice vibe, with a kitchen facility, that needs renovation. Right next door to an excellent dive centre 👌 8"

"Rooms were clean, small bath area. Staff is friendly and helpful. Housekeeping could’ve been better. Cleaned later in day, only by request. Pool area is small and coffee shop could be nicer. Beach area, attendants and food is very good! Overall a nice stay!"

"Staff check-in amounted to a person leading us to our room, while we schlepped all of our luggage down three flights and up 5 flights of stairs. All means of communicating with the.front desk is via whatsapp. Food was ok at best. The music at night is a nightmare. The property next door went until 3 am one night...no amount of white noise or earplugs is sufficient. Music on property went til midnight on Saturday. No fridge in the room...if you want to refrigerate anything you have to do so in a common room under the honor system."

"I’ve been staying at this place Hotel Belo for. Over 6 years every 3 months and love it They just changed names and rules and very disappointed. Check In was great as always but they have to be on exact timing for everything no le way 1. Up stairs used to be the best music and view and bar. Now no food and beer is hot and music is low What’s the point of having it low where you can’t hear anything ? 2. One of the best breakfast on the island yes even for a hotel Now buffet style so all your food is served cold ! Asked for a beer only one ! But there two of us well the other has to go up and ask. That killed it for me WTH ! 3. no more room service after 12pm Then they said we got there towels dirty ! The towel was already stained with red and they charged for for that ! Wait so you give us used old towel they have been there for years and charge me for a new one cus you think I did it ! Very Very wrong I guess this is what happens when the big buy takes over After years of loyalty and spending my 3-4 days there. I’m afraid I’m going to look for a new place. "

"The staff was a very friendly. The food selection and quality was excellent. The beach was the best! Our room was good, the view was great, a bit dated but didn’t bother me."

"The hotel is right in the middle of everything and is very clean and comfortable. Will definitely return."

"The rooms and common areas were spotless and housekeeping came in every day to make beds, replenish towels and etc. The staff were super friendly and very accommodating when booking taxis and if we asked for anything. The location is fantastic and the pool is awesome!"