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Villas HM Palapas del Mar

Photo gallery for Villas HM Palapas del Mar

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Villas HM Palapas del Mar

Villas HM Palapas del Mar

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310

Explore the area

  • Popular LocationHolbox Beach3 min walk
  • Popular LocationHolbox Church12 min walk
  • Popular LocationMain Square12 min walk

Choose dates to view prices

About this area

Isla Holbox

Located in Isla Holbox, Villas HM Palapas del Mar is on the beach. Paseo Kuka Beach Path and Holbox Ferry are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holbox Beach and Punta Mosquito Beach. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • Holbox Beach - 3 min walk
  • Holbox Church - 12 min walk
  • Holbox Letters - 12 min walk
  • Main Square - 12 min walk
  • Whale Shark Pier - 13 min walk

Restaurants

  • Las Raices - 6 min walk
  • Barba negra - 10 min walk
  • La chingada - ceviches - 11 min walk
  • La Parilla de Juan - 11 min walk
  • Rosa Mexicano - 12 min walk

About this property

Villas HM Palapas del Mar

Upscale hotel on the beach, with 2 outdoor swimming pools
At Villas HM Palapas del Mar, hit the beach, dine on-site at On-site venue or enjoy a drink at one of the hotel's 2 bars/lounges. All 52 rooms offer balconies or patios, fridges and TVs with satellite channels. Other amenities available to guests include room service, ceiling fans and hairdryers.
Villas HM Palapas del Mar offers 52 forms of air-conditioned accommodation with a safe and a hairdryer. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-service breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Fridge

Outdoor space

  • Balcony or patio

More

  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 AM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a smoke detector

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 388 out of 633 reviews
5 - Excellent 61%
Rating 4 - Good. 171 out of 633 reviews
4 - Good 27%
Rating 3 - Okay. 39 out of 633 reviews
3 - Okay 6%
Rating 2 - Poor. 14 out of 633 reviews
2 - Poor 2%
Rating 1 - Terrible. 21 out of 633 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel was ok, service was terrible. The staff was not friendly or helpful at all, there seemed to be a luck of training when it came to customer service. When you check in they hold a $ amount on your credit card and they have your information, which is standard for every hotel. This place was terrible, every time you order at the restaurant or bar employees will follow you around with your bill, if you were enjoying the beach they will get you out of the water to have you sign your bill. I was with a group of 13 people and we all experienced the same bad customer service. The food isn’t bad for one day or snacks but do not plan on eating there every day of your stay. They have a sushi restaurant, you expect a little more taste for the prices they charge.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome
Stayed 8 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love it here we will keep repeating and bringing friends
Stayed 3 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the villas
Stayed 5 nights in Sep 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El lugar concepto y limpieza excelente no me quejo , pero lo que si me quejo fue que es la foto de portada muestra una imagen de restaurante tamashi el cual solo puedes ver y entrar si consumes para mi que compre todo incluido no podía porque el todo incluido es abajo en el restaurante del hotel y el restaurante que es la foto de portada es externo muy decepcionado
Stayed 1 night in Sep 2021