Irene Hotels, Johannesburg

"Look, it was an incredible experience staying at Sunrock. Everything worked perfectly well from the very beginning. The check-in was smooth, even though we arrived at night, and the staff was extremely attentive at all times. When we arrived, dinner service had already ended, but with great kindness, they prepared sandwiches for us, which made all the difference after the trip. The breakfast was excellent, and the dinner the next day was simply delicious. It was truly a very rewarding experience to be in this place… welcoming, well-organized, and with genuine care for the guests. Without a doubt, the next time I’m in Johannesburg, I will stay here again."

"Room was not very clean the bathroom was not clean , orig"

"Breakfast was very good. lots of choice"

"Everything was good but service was slow"

"Bathroom needs to be cleaned "

"The airport shuttle was exceptional. It runs every 15 mins between the airport and the hotel. This was our second time staying here. The hotel is very clean and the service was excellent. "

"Front desk staff totally non customer focused Aircon didn’t work in our room. Lovely technician tried for 45 minutes in our room to repair We asked to just sleep in empty room next door T 9.30 pm and not have to pack up and movie but front desk said not a good business proposal from their point of view as would be getting two rooms instead of one We said bad business to not be customer focused she said company rules I said that sucks Had we packed up and moved rooms it still would have meant they had two rooms used til 9.30am anyway So we slept with no air and will never use Radisson again We explained again in the morning to head guy on desk and he said sorry but not willing to even offer free coffee while we waited for 10am shuttle "

"Average "

"Our reservation for two nights was mismanaged and it took hours to resolve the issue. Front desk should have asked for a CC upon check in and did not causing several issues with the restaurant. Great location and clean. "