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Reviews of IBB Hotel Ingelheim

4 out of 5
IBB Hotel Ingelheim
Binger Straße 76, Ingelheim am Rhein, Rhineland-Palatinate

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 152 reviews" "
Rating 8 - Good. 78 out of 152 reviews" "
Rating 6 - Okay. 11 out of 152 reviews" "
Rating 4 - Poor. 1 out of 152 reviews" "
Rating 2 - Terrible. 1 out of 152 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable short stay
We arrived late and check in was quick. Unfortunately the car park entrance direct to hotel was unavailable due to refurbishment which meant we had to walk further and outside. Few issues with the room which were sorted and room changed the next day. As we were leaving early before breakfast on our last day we had a take away breakfast box which was very good.
Stayed 3 nights in Dec 2023
Response from Dorothée Caroline.Schmitz on 17 Dec 2023
Dear Annette,thanks for your stay with us and the review.Unfortunately we had a waterdamage in the basement and the renovation work is ongoing, we hope to be back to normal in February 24. Sorry!Merry X-mas and a happy Year 2024Best,Dorothée SchmitzHotel Director

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place for a business trip, clean, effective, in a quiet place, accessible.
Stayed 1 night in Jan 2023
Response from Dorothée Caroline.Schmitz on 15 Nov 2023
Dear Marek,Many thanks for your review. Hope to welcome you again in Ingelheim soon.Best,Dorothée SchmitzHotel Director

8/10 Good

Dylan

Stayed 3 nights in Oct 2022

8/10 Good

Sai Cheong

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2022
Response from IBB Hotel Ingelheim on 12 Sept 2022
Dear Guest, many thanks for your great review. We are glad to read, that you enjoyed your stay. We hope to welcome you again soon in the near future. Best regardsIBB Hotel Ingelheim

8/10 Good

Yuk Sheung

Stayed 1 night in Aug 2022
Response from Dorothée Caroline.Schmitz on 15 Nov 2023
Dear Yuk,many thanks for your stay with us and the review.We would be very happy to welcome you again soon in Ingelheim.Best,Dorothée SchmitzHotel Director

10/10 Excellent

Michaela

Stayed 1 night in May 2022

8/10 Good

Parsa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Sai Cheong

Travelled with partner
Liked: Cleanliness
Close to the train station
Stayed 1 night in Feb 2022
Response from IBB Hotel Ingelheim on 21 Feb 2022
Vielen Dank das Sie sich die Zeit genommen haben uns zu bewerten. Ihr Feedback hilft uns ständig den angebotenen Service zu verbessern.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay in efficient space
Very clean room. Quiet stay. Breakfast was par for the course. No desk in room!
Stayed 1 night in Oct 2021
Response from IBB Hotel Ingelheim on 3 Nov 2021
Dear guest, Thank you for your feedback. This helps us a lot to improve our service. Kind regards Your IBB Hotel Ingelheim

10/10 Excellent

Mari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from IBB Hotel Ingelheim on 5 Oct 2021
Vielen Dank für Ihre positives Feedback. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Mari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from IBB Hotel on 5 Oct 2021
Vielen Dank für Ihre positives Feedback. Wir freuen uns Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Parsa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from IBB Hotel Ingelheim on 7 Sept 2021
Sehr geehrter Gast , vielen Dank für Ihre positive Bewertung. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Sophie

Stayed 1 night in Jul 2021
Response from IBB Hotel Ingelheim on 27 July 2021
Dear Guest, thank you for your positiv feedback. We hope to welcome you soon again in ingelheim.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good location, fast and efficient check in, / out, good response to my requests. Accommodated COVID requirements well. Still had a good buffet breakfast!
Stayed 1 night in Aug 2020
Response from L. Wessel on 21 Aug 2020
Dear guest, we are pleased, that you enjoy your stay and feel save with our hygiene concept. We hope to see you again. Your IBB Hotel Ingelheim

10/10 Excellent

Verified traveller

Liked: Amenities
Stayed 1 night in Mar 2020
Response from IBB Hotel Ingelheim on 16 Mar 2020
Vielen Dank für Ihre positives Feedback. Wir würden uns freuen Sie zu einem anderen Zeitpunkt wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Nice hotel, clean rooms and helpful stuff. Breakfast nice but to much byproducts from pork, and as all you may know the relationship between the pork and the coronavirus and it’s proteins S that can attach it self to cells with gene proteins receptors in pork eaters
Stayed 1 night in Mar 2020
Response from GM on 9 Mar 2020
Thank you very much for your review and information.

8/10 Good

Bobbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from IBB Hotel Ingelheim on 21 Nov 2019
Vielen Dank für Ihr Feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and decent rooms. Personnel helpful but not super friendly
Stayed 1 night in Oct 2019
Response from Lars on 31 Oct 2019
Dear guest, thank you for your review. Hope to see you again soon!

8/10 Good

Dragomir

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019
Response from IBB Hotel on 5 Sept 2019
Sehr geehrter Herr Dragomir, vielen Dank für Ihr Feedback. Wir freuen uns Sie zu einem späteren Zeitpunkt wieder bei uns begrüßen zu dürfen.

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from LW on 9 Aug 2019
Sehr geehrter Gast, wir freuen dass es Ihnen sehr gefallen hat und hoffen Sie bald wieder begrüßen zu dürfen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Service was friendly. Parking was free down the street
Stayed 1 night in May 2019
Response from GM on 5 June 2019
Thank you very much for your wonderful review. Take care and we hope to see you again.

6/10 Okay

DAVID, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,new and quiet Hotel. staff are helpfull and speak english. central location
Stayed 1 night in May 2019
Response from M. Werner on 4 May 2019
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located in the center of Ingelheim. Very friendly staff, ready to help at any time. Clean room and good food.
Stayed 3 nights in Dec 2018
Response from FO on 27 Dec 2018
Thank you for your Stay and your feedback,

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
Comfy bed and great breakfast.
Stayed 1 night in Oct 2018
Response from Michael Werner on 11 Oct 2018
Thank you for your Review.

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - just don't stay on a Monday!
The hotel is handy for me as it is a close walk to the offices, so in that respect the it is in a good location. However, I found the room quite noisy with loud music playing and lots of passers by making a lot of noise. The other issue is that the restaurant in the hotel is not open on a Monday night which is a real pain as it means you have to go out for something to eat - there are a few places in walking distance. Staff are friendly, room clean, bed comfy, nice bathroom and so in that respect I would definitely recommend.
Stayed 1 night in Oct 2018
Response from Michael Werner on 11 Oct 2018
Thank you for your rating and comments.

8/10 Good

Verified traveller

Great convenient business hotel
Great business hotel. Comfortable, clean and practcal location for my trip. I will stay again
Stayed 1 night in Sep 2018
Response from Michael Werner on 11 Oct 2018
Thank you for your rating.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value with Frankfurt proximity
Attentive personnel, renovated, nice breakfast, quiet area
Stayed 2 nights in Sep 2018
Response from Michael Werner on 11 Oct 2018
Thank you very much for your rating and comment.

10/10 Excellent

Annabicki, Saratoga, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at IBB Hotel. Facility is new, beautifully appointed and spotlessly clean. I have never seen an elevator whose walls actually sparkle. Impressive. The bathroom and bedroom was equally as clean and lovely. Beds were extremely comfortable and the showers a delight to use. We also had a delicious breakfast that was included in the fare. To crown off our stay, the hotel was air conditioned. It was a wonderful safe haven in the midst of the heatwave that Germany experienced. Hotel was convenient, parking easy and restaurants and shops were within walking distance. Train station a 5 minute walk as well. Staff was great especially Michael, the general manager. Thank you for making our stay so special.
Stayed 2 nights in Jul 2018
Response from Michael Werner on 11 Oct 2018
Thank you very much for your rating and comments. Your are always welcome if you come back to germany.

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Michael Werner on 11 Oct 2018
Thank your for your rating.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, Expedia check in not so smooth
Hotel was very good, clean and practical. The gym could be better. The check in was a bit muddled as they could not find my booking and it was near to midnight. They were really flexible though and just said they would sort it in the morning which they did with no fuss. A good stay and I’ll definitely stay there again.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, comfortable hotel.
Good, clean, comfortable hotel.
Stayed 3 nights in Feb 2018

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in good location.
Friendly staff and great location. Room was of a good size and clean. Breakfast was good and there was no queues. Room could have one double size duvet instead of two single-sized. Would make for more comfortable sleep.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business trip
Great hotel for a business trip. Convenient for my meetings nearby.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay for busines
The hotel is located suitably close to the train station and the staff is very friendly and professional. I must say that the breakfast is exceptional and very tasty. THe mattress is a bit hard though, although people who like it might find it suitable.
Stayed 3 nights in Nov 2017

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
A new good quality hotel in Ingelheim.
Modern clean business hotel, recently opened. We now have somewhere good to stay when we visit family in Ingelheim.
Stayed 1 night in Sep 2017
Thank you for your comment. We are happy that you enjoyed your stay with us.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy choice
Very convenient for working at a local HQ. and a few nice dinin options nearby
Stayed 3 nights in Aug 2017
Thank you, we are happy to welcome you again soon.

8/10 Good

Hans

Stayed 1 night in Nov 2023
Response from Dorothée Caroline.Schmitz on 20 Nov 2023
Dear Hans,thanks a lot for your stay with us and the good review.Hope to welcome you again soon in INgelheimBest,Dorothée SchmitzHotel Director

8/10 Good

Günter

Liked: Cleanliness, staff & service, property conditions & facilities
Insgesamt gutes Hotel, ausgesprochen freundliches und hilfsbereites Personal. Dass jedoch die Bar dauerhaft geschlossen ist, geht aus keiner Beschreibung hervor. Genau so beim Restaurant. Im Netz gibt es viele Kommentare zu dem "hervorragenden Restaurant". Tatsächlich ebenfalls seit Corona dauerhaft geschlossen, Ausnahme Frühstücksbuffet. Das ist schamhaft sehr klein gedruckt. Hier hätte ich mir mehr Tranzparenz erhofft.
Stayed 1 night in Nov 2023
Response from Dorothée Caroline.Schmitz on 15 Nov 2023
Lieber Günter,herzlichen Dank für Ihre Bewertung, gerne waren wir Ihr Gastgeber. Ja, die Bar und das Restaurant sind dauernd geschlossen, bitte entschuldigen Sie, dass wir noch "alte Informationen" auf Expedia haben. Ich habe unsere Kollegen im Sales gebeten, dies nun zeitnah zu ändern. Mea maxima culpa.Wir freuen uns auf ein Wiedersehen.IhreDorothée SchmitzHotel Director

8/10 Good

Peter

Stayed 2 nights in Nov 2023
Response from Dorothée Caroline.Schmitz on 5 Dec 2023
Lieber Peter,wir bedanken uns für Ihren Besuch, die gute Bewertung und freuen uns auf ein Wiedersehen.Eine schöne Adventszeit wünschen wir aus IngelheimHerzlichst,Dorothée SchmitzHotel Director

10/10 Excellent

Lars

Stayed 1 night in Oct 2023
Response from Dorothée Caroline.Schmitz on 30 Oct 2023
Dear Lars,thanks for your visit and the wonderful review.Hope to see you soon again in Ingelheim.Best,Dorothée SchmitzHotel Director

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nützen das hotrl gür Familienbesuch und sind sehr zufrieden
Stayed 1 night in Oct 2023
Response from Dorothée Caroline.Schmitz on 30 Oct 2023
Thanks, dear Belinda, for the good review.Hope to see you agian soon.Best,Dorothée SchmitzHotel Director

10/10 Excellent

Katharina

Stayed 1 night in Oct 2023
Response from Dorothée Caroline.Schmitz on 30 Oct 2023
Dear Katharina,thanks a lot for your visit and the wonderful review.Hope to see you again soon in Ingelheim.Best,Dorothée SchmitzHotel Director

8/10 Good

Melanie

Stayed 1 night in Oct 2023
Response from Dorothée Caroline.Schmitz on 30 Oct 2023
Dear Melanie,it was a please to be your host in Ingelheim and we thanks you for your review.All the best,Dorothée SchmitzHotel Director

8/10 Good

Robertus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig und gute Zentrale Lage ! Als Stadthotel zu empfehlen!
Stayed 2 nights in Sep 2023
Response from Dorothée Caroline.Schmitz on 18 Sept 2023
Thanks a lot, dear Robertus.It was a pleasure to be your host in Ingelheim.Best,Dorothée SchmitzHotel Director

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Dorothée Caroline.Schmitz on 27 Aug 2023
Dear Gert,thanks a lot for your wonderful review :-)Best Dorothée SchmitzHotel Director

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Dorothée Caroline.Schmitz on 18 Aug 2023
Dear Henry,thanks a lot for your visit and the wonderful review.We hope to welcome you again soon in Ingelheim.Best,Dorothee Schmitz,Hotel Director

8/10 Good

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel, ordentliche Zimmer. Personal war freundlich. Preis war aber etwas hoch, besonders dafür, dass die Lobby schon länger renoviert wird und man zum Nebeneingang/Dienstboteneingang rein und raus geht.
Stayed 2 nights in Jul 2023
Response from Dorothée Caroline.Schmitz on 7 Aug 2023
Hallo Stephan,herzlichen Dank für Ihren Besuch und Ihre Bewertung.Wir hatten einen Wasserschaden, der gottseidank, nur das Unter-und Erdgeschoß betroffen hat, der Hotelablauf ist nicht beeinträchtigt, außer dass wir alle durch den Seiteneingang zur Aufzug laufen müssen. Heute ziehen wir wieder in unsere Lobby.Es tut mir leid, dass dies der einzige Weg war den Hotelbetrieb aufrecht zu halten.Wir freuen uns auf ein Wiedersehen.Herzlichst,IhreDorothée SchmitzHotel Direktor

10/10 Excellent

Markus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dorothée Caroline.Schmitz on 7 Aug 2023
Danke, lieber Markus, wir haben uns sehr gefreut.Herzlichst,Dorothée SchmitzHotel Direktor