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"Kind of run down. Small bathroom. Staff seemed to be having fun but barely reacted to guests. Probably would not book afain."

"My stay was flawless and I was impressed at how kind every member of the staff was in the hotel. You were never met with a frown. The hotel is a rare example of great customer service. I would stay again in a heartbeat. "

"We were visiting for an event in the convention center, and this is the most convenient place for that by far. It's also very close to the Rock 'n Roll HoF and Great Lakes Science Museum, as well as to the football stadium. The neighborhood is not the most walkable, and it's far from some of Cleveland's other attractions, like the Art Museum, but it's good for what it is. "

"Spacious room, central to downtown activities, easy in/out parking "

"Big, clean rooms at a good price. Staff was wonderful. "

"Truly enjoyed our stay here and plan to return. Lots of good restaurants nearby. The complimentary breakfast is the best! If you don’t like kids then this might not be the place for you. There were LOTS of kids here. "

"From the valet to the housekeeping staff everyone at Cleveland Hotel indigo were extremely professional , welcoming and kind I will always book at this hotel when staying in downtown Cleveland"

"Didnt use"

"The room was clean, Staff was very friendly. I had an issue with the toilet in my bathroom and the staff was very quick to resolve the issue. 10/10 recommend. "