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Reviews of Incheon Airport Hotel Zeumes

3 out of 5
Incheon Airport Hotel Zeumes
31, Huinbawi-ro 59beon-gil, Jung-gu, Incheon, Incheon

Reviews

8.0

Very good

Rating 10 - Excellent. 174 out of 462 reviews" "
Rating 8 - Good. 155 out of 462 reviews" "
Rating 6 - Okay. 80 out of 462 reviews" "
Rating 4 - Poor. 30 out of 462 reviews" "
Rating 2 - Terrible. 23 out of 462 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Young Kwon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024

8/10 Good

MICHAEL KIM SOONG

Liked: Cleanliness, staff & service
Very convenience location, good room size, good staff snd excellent aurport transfer service.
Stayed 1 night in May 2024

10/10 Excellent

Ying

Travelled with family
Liked: Amenities
Shuttle bus is convienent.
Stayed 1 night in May 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Newton

Disliked: Cleanliness
You get what you pay for. The walls are thin, so u can hear the next door neighbors talking. The evening stuff was good. But I had 2 older guys the next day at the front desk. 1 being the manager and the other being the driver. Although the driver guy was aright. I asked him who would be taking me to the airport, he said to ask the manager. Which I did. But he kinda avoided me and didnt wanna talk to me and didn't give me no eye contact. But when I told them that I had a 8am appointment to get dropped off at the airport, then they looked and told me to either stand around or walk around, which did. Of course after that I arrived at the airport for my flight. Overall customer service with the 2 older guys, not so great. Cleanliness 2 out of 5,
Stayed 1 night in May 2024

4/10 Poor

Unkyu, houston

Disliked: Staff & service
Everything is a good but shuttle to airport.
Stayed 1 night in May 2024

4/10 Poor

Wenbo

Travelled with family
Disliked: Property conditions & facilities
The only positive thing is the transportation. The driver is on time and courteous. The room is old and dirty with long water marks on the wall seems to be caused by a leaking AC. The bathroom is also very old and has small cracks and holes everywhere. Luckily we only stayed one night. Will never go back again.
Stayed 1 night in Apr 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very close to a subway station and easy to commute. The pick up service is fast and reliable; driver is very friendly. Simple room but spacious. Good value for a one night stay. Will stay again if transit in Seoul next time.
Stayed 1 night in Apr 2024

8/10 Good

Helena, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Free airport shuttle and convenient to public transit, restaurants and shopping.
Stayed 1 night in Apr 2024

10/10 Excellent

Dilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aurelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. The size of the rooms were perfect. We loved the walking distances to the different restaurants and stores. I would say the airport shuttle was a major plus and we were able to get to the airport quickly.
Stayed 2 nights in Mar 2024

6/10 Okay

Mylene

Stayed 1 night in Mar 2024

8/10 Good

James

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
The bed was very firm.
Stayed 2 nights in Mar 2024

2/10 Terrible

DAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance to the parking lot was too narrow, and my car was scratched under the parking lot, so the cost of repairing the car alone was over 1 million won.
Stayed 1 night in Mar 2024

8/10 Good

Harpal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and polite. Building is bit old but very good for the price. We had to hire a taxi to the hotel from the airport ,it was supposed to free shuttle bus but we got it from the hotel to the airport. Overall it was very good.
Stayed 1 night in Mar 2024

8/10 Good

Saleena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to airport & shuttle to airport is provided
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for what you pay, and located near a 7-Eleven, fast food and other stores, plus a subway station. Shuttle service is infrequent and looks ad hoc. You may even need to call, which won't be easy if arriving with SIM cards that don't work in Korea. I had to ask the airport information counter to do it and then wait 40 minutes. Subway may be quicker if you're familiar but I wasn't. Rooms pretty spacious. A little worn but good value vs. price. TV and remote a bit confusing if you don't know Korean, but I persevered through trial and error. Lots within easy walking distance - very good there. Overall not quite as user-friendly or idiot-proof as the bigger chains running buses to the airport, but maybe a third to a quarter of the price so I'd recommend. Just budget a little extra time getting to there and back.
Stayed 1 night in Feb 2024

10/10 Excellent

Lucy

Stayed 3 nights in Feb 2024

10/10 Excellent

Henry, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2024

6/10 Okay

Maria Celiza, calgary

Travelled with family and small children
Disliked: Staff & service
Everything was ok except that the guy at the reception is not nice and unfriendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

AYUSH

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Flora

Stayed 1 night in Jan 2024

4/10 Poor

Brian

Disliked: Staff & service
I couldn't sleep all night, for some reason my throat was hurting a lot that night, there was no remote for the AC unit so I couldn't use it. When I left the property in the morning, my throat immediately felt better. I don't know if it was dust or the lack of air circulation but it was the most uncomfortable I have felt at a property in a long time.
Stayed 1 night in Jan 2024

6/10 Okay

Merryn, Daejeon

Liked: Staff & service
Was no way to really control the heat. Had to open the window because I was sweating in the room and it’s December… also the bathroom when wet is hazardous. The provided bathroom slippers are way too small too. The bed was also like a rock, difficult to get sleep with the uncontrollable heat too.
Stayed 1 night in Dec 2023

6/10 Okay

Teresa

Stayed 1 night in Dec 2023

8/10 Good

Jian Hua

Stayed 1 night in Jun 2023

6/10 Okay

Tek

Travelled with family, Travelled with family and small children
Disliked: Staff & service
I liked most is the driver who came to drop off us at the airport next day, who was very polite, helpful and friendly. I didn’t like is the driver who came to pick us up at the airport. Who was very rude.
Stayed 1 night in Nov 2023

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ngung Chia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 2 mins walk from Unseo Station. Provide airport transfer. Good WiFi and cable TV. Free drinking water top up. Plenty of eateries and groceries around - including big Lotte Mart supermarket. Room is clean, big and spacious with toiletries.
Stayed 1 night in Nov 2023

4/10 Poor

Yongjin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

sukumaran

Liked: Cleanliness
The bed is hard and needs replacement. Everything else is great.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ngung Chia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Excellent air port pick up. Ample eateries nearby. Good toiletries
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Liked: Amenities
Courteous staff
Stayed 1 night in Oct 2023

4/10 Poor

Hyukju

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Kanthanat

Stayed 2 nights in Oct 2023

10/10 Excellent

zhenhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle bus.
Stayed 1 night in Sep 2023

8/10 Good

Christine

Liked: Staff & service, property conditions & facilities
Good location near the airport and affordable
Stayed 1 night in Oct 2023

8/10 Good

YANGLAO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Service
Stayed 1 night in Sep 2023

10/10 Excellent

santosh, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location good value
Stayed 1 night in Sep 2023

10/10 Excellent

mi kyeong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from JIN on 12 Sept 2023
감사합니다. 더욱 노력하는 자세로 손님을 맞이하겠습니다.

10/10 Excellent

Russell, Honolulu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 1 night in Sep 2023

10/10 Excellent

Ming Xu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport called the hotel for the shuttle. The hotel staff were at the airport to pick us up within 30 minutes. Rooms were very clean and staff were helpful. There are options for breakfast in the morning and there was a free shuttle back to the airport.
Stayed 1 night in Jul 2023

10/10 Excellent

JAEHYUNG, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the area where you can find lots of restaurants and stores to choose. Not too far from the airport. Airport shuttle was really helpful. Room was quite. Bed was comfortable. Nice huge bathtub. I did not have any view on the window but it is ok for the price. I will stay there again.
Stayed 1 night in Aug 2023

6/10 Okay

Ricky

Travelled with partner
Liked: Cleanliness, staff & service
very close to restaurants, shops and convenience stores.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel and convenient pick up service from the hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay at Incheon
This is a good basic hotel with free airport transfer to and from Incheon Airport which is perfect for a quick overnight before the next flight. The staff was quite efficient in checking me in despite a long queue of people in front of me when I arrived. There are many restaurants within walking distance from the hotel if you wish to grab a quick bite. The bathroom in room 304 has some water leaking issue in the area between around the sink and the toilet. The floor near that area was wet when I first checked in and actually got wetter even though I did not splash water onto the floor when I was washing my hands in the sink.
Stayed 1 night in Aug 2023

6/10 Okay

Quan

Stayed 1 night in Aug 2023

10/10 Excellent

Der Bao

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Airport shuttle. Very nice and friendly.
Stayed 1 night in Aug 2023

8/10 Good

Zuhal

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist lady is so kind and helpful. The others are average.
Stayed 1 night in Aug 2023