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"Reception not friendly"

"A great place for a Spring get away."

"ok place"

"Absolutely fantastic! We booked because of the MagC anime Convention and i have to say that the Hotel was one of the reasons this weekend. We will definitely try to go next year. And we will definitely try to get a room in the same Hotel. So awesome! "

"It’s a nice hotel but the room was not clean. There were many hairs on the bathroom floor, in the shower and on the toilet seat. I mentioned to reception at checkout and they just said “oh sorry”. I would have expected a much more adequate response ie can I get manger to speak with you or something like that ie make me feel like it really mattered."

"Room was clean and quiet despite being off a busy street. Hotel location was perfect to be close to things in Erfurt. "

"A good place to call home for a few days in Erfurt. Close to the main train station and public transit. I’d recommend it to anyone. "

"First and foremost, I liked the hotel and I WOULD stay again. It's a large hotel with a convenient basement car park. The Room and parts of the hotel were stylish and well furnished. The Restaurant was excellent. The breakfast was very good. Some bacon and lighter savouries e.g. croissants would have been welcomed. A larger duvet would have been helpful (in winter). The internet was terrible. Non-existent in my room and had to there off my phone. I was on a business trip, so this is of paramount importance to me. I reported it to the evening reception and they were fairly apathetic to my complaint. The morning reception team were concerned and said they would investigate. Assuming I had bad luck with a bad internet day, then I'd stay again."

"It took over 40 min to process and receive my room card.There was no queue either,just indiffrence to the customer needs.I got finally to my room at quarter to 1 in the morning. The only good thing was close proximity to the train station. Literally 5min fast walk."