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Best Western Plus Hotel Excelsior

4.0 star property
Escape to this upscale haven where relaxation meets historic charm. Enjoy fine dining and unwind with rejuvenating spa treatments.

Choose dates to view prices

In the heart of Erfurt Old Town, Best Western Plus Hotel Excelsior offers a luxurious retreat. Unwind with a Swedish massage at the full-service spa, connect with in-room WiFi, and enjoy dry cleaning/laundry services for your convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is AU$218
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Best Western Plus Hotel Excelsior pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Excelsior?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Excelsior on 25 May 2026 start from AU$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Excelsior?

Self-parking is available for EUR 20 per day.

What time is check-in at Best Western Plus Hotel Excelsior?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hotel Excelsior?

Checkout is at 11:00 AM.

Where is Best Western Plus Hotel Excelsior located?

Located in Erfurt Old Town, this spa hotel is within a 10-minute walk of Angermuseum, Neue Mühle, and Kramerbrucke. Aegidienkirche and Stadtmuseum are also within 10 minutes. Erfurt Central Station and Erfurt (XIU-Erfurt Central Train Station) are within a 5-minute walk.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 157 out of 374 reviews
Rating 8 - Good. 173 out of 374 reviews
Rating 6 - Okay. 34 out of 374 reviews
Rating 4 - Poor. 7 out of 374 reviews
Rating 2 - Terrible. 3 out of 374 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Great location very close to train station. Nice, historic hotel. Staff very friendly and free breakfast was great. Would have been nice to have a mini-fridge where I could keep my Bier though:)
Stayed 1 night in Aug 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, acceptable room.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff upon check-in or very friendly, helpful and knowledgeable. Definitely would recommend staying here as you can walk to restaurants, cathedrals, etc.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Dong Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and kind service.

Very kind and comfortable. Close to main train station.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice place, close to the train station and to the beautiful City center. Very kind staff.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service
Okay for a couple of nights.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Well located with easy access to the train station and a short walk into the old town. Decor seemed a bit dated, but the hotel was clean and pleasant. Good breakfast. Only downside was the noise from the main road, although this was fine as long as the windows were closed.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Constanze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nettes Personal!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war sehr schön und das Personal war sehr freundlich und zuvorkommend.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war super. Sauberes und tolles Zimmer, nettes Personal und sehr reichhaltiges Frühstück und super lecker. Immer wieder gerne und sehr zu empfehlen das Hotel
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service, amenities
+Zentrale Lage +Freundliches Personal +Schönes Frühstücksbuffet +Bequeme, nicht durchgelegene Matrazen +Sauber -keine Parkplätze -Frühstücksraum etwas klein, sodass man sich seinen Tisch teilen muss -Fugen im Bad könnten mal wieder erneuer werden -Zimmer zur Straße(nbahn) hin, daher etwas lauter -Duft von benachbartem indischen Restaurant teilweise im Zimmer
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück.. sauberes Zimmer..super nettes Personal.. leider sehr laut da zur Straße raus wo ständig die Straßenbahn fährt. Umgebungen auch nicht wirklich schön. Aber Fussläufig (Zentrum nah) alles gut erreichbar. Im grossen und ganzen ein guter Aufenthalt
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr reichhaltiges Frühstück
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
Perfekt
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, amenities
Sehr freundliches Personal, man fühlte sich sehr willkommen. Tolle große moderne Zimmer. Frühstück lässt keine Wünsche offen.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Can

Liked: Cleanliness, amenities, property conditions & facilities
Alles top
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vet ej.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage beim Bahnhof und nahe des Zentrums.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr gut aber

Sehr schönes Hotel mit Ambiente, gutes Frühstück, einziges Manko das Zimmer war sehr klein, 2 koffer gleichzeitig zu öffnen war nicht möglich
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut im Zentrum gelegen, sehr hilfsbereites Personal Zu Fuß vom Bahnhof erreichbar Hatte Pech in Sachen Ruhe, da gegenüber Gehweg-Reinigungsarbeiten bis in Nacht hinein heftigen Lärm verursachten
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hans-Jürgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war sehr freundlich und klappte
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness

Gutes Hotel für Kurzurlaub

Guter Standort; Zimmer ok; Preis-Leistung fair; sehr freundliches und aufmerksames Personal; Parkmöglichkeiten in Gehdistanz
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles okay
Stayed 1 night in Aug 2025
Verified

8/10 Good

Kaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ansonsten gut

Zu laut wegen der Straßenbahn keine Klimaanlage
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück Nettes kinderfreundliches personal Wir kommen gern wieder
Stayed 2 nights in Aug 2025