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Reviews of W Ibiza

5 out of 5
W Ibiza
Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 43 reviews" "
Rating 8 - Good. 5 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 6 out of 43 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Csaba on 17 May 2024
Thank you very much for your kind rating and for staying with us at W Ibiza.We hope to see you soon again!Csaba BodaGeneral Manager

10/10 Excellent

alan

Stayed 2 nights in Apr 2024
Response from Csaba on 17 May 2024
Thank you very much for staying with us and for your kind rating.We hope to see you back soon!Csaba BodaGeneral Manager

2/10 Terrible

Ainhoa

Disliked: Cleanliness, staff & service, property conditions & facilities
The cleaners stole money from our bed side table and my sunglasses. We informed the manager and nothing was done about it. Such a bad experience. I will never come back
Stayed 4 nights in Aug 2023
Response from Whatever Whenever Team on 8 Nov 2023
Dear Mrs. Ainhora, We are sorry you feel the way you do. As a property, we take this matter seriously and conducted an internal process which unfortunately did not result in any findings. We understand your frustration and please do not hesitate to contact us for any further assistance you might need. Best Regards, Whatever Whenever Team

10/10 Excellent

Rabab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time there. Staff are very professional and friendly. Room was very clean and comfy. We had a city view but was quiet room. The hotel design is making the possibility of having a sea view room much difficult. Breakfast was amazing. Gym is very good. Pool area is nice too despite that the sun doesn't last all day because of the hotel design, but you have the roof top pool which is adult only anf access to sandy beach. The food is great and have good verities but its a bit expensive! But I think this a common thing in Ibiza.
Stayed 3 nights in Aug 2023

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Highly recommend. It’s a great hotel.
Stayed 5 nights in Aug 2023

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Ana

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was leaking, draws were broken and the room was located next to the pool entrance and it was loud. I asked for a different room and manager refused.
Stayed 2 nights in Aug 2023
Response from Manuel on 9 Aug 2023
Good afternoon Ana, First of all, I would like to thank you very much for your feedback. I have contacted you via email in order to get a fully understanding of your experience with us. I look forward to your response.

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff, and location. Highly recommend.
Stayed 2 nights in Aug 2023

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, had a great time as a couple for a week. We didn't leave the hotel much and enjoyed the restaurants, the pool and the rooftop bar/pool a lot. The staff were friendly and effective, and our stay was a welcome retreat. If I were to make a slight criticism, the menu is
Stayed 7 nights in Jul 2023

2/10 Terrible

Sheraina

Travelled with partner
Disliked: Staff & service
Check in was at 3:00pm we did not get checked in until 6:45pm and that was only after calling Expedia. when checked the corner king room with ocean view was not the room we received. Also this hotel does not have a beach with chairs and umbrellas you will have to rent it from a nearby hotel.
Stayed 4 nights in Jun 2023
Response from Whatever Whenever on 22 June 2023
Dear Mrs. Sheraina, Thank you for your feedback, and i will like to apologize for all the inconveniences you faced during your stay and that we did not fulfill your expectations. The management team will be contacting you shortly. Please, do not hesitate to contact us for any further assistance, Best Regards, Whatever Whenever

10/10 Excellent

Odessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent experience here - friendly, helpful and attentive staff in the lobby and entrance, pool area and restaurant area. Great morning breakfast buffet and something for everyone on the pool menu. Parking attendants were always able to get us a cab quickly, which was super helpful. The hotel is right beside the beach and lots of dining/shopping options; many other notable restaurants and towns are a 20ish minute drive away.
Stayed 4 nights in Jun 2023
Response from Irene Requena on 18 June 2023
Hello Odessa, We really appreciate your positive feedback!Im sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon.

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service
Loved the style of the property but disappointed that a lot of the bars and restaurants were closed and we had an issue with a lot of mosquitos in our room.
Stayed 5 nights in May 2023
Response from Irene on 14 June 2023
Hello Josh, Our sincere apologies, at this moment we are doing our best to open Glow bar and Chiringuito Blue. Our maintenance colleagues are workingon the mosquitos issues. Looking forward to see you again. Irene Requena Whatever / Whenever team

10/10 Excellent

Nya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and hope to return soon. The hotel location is perfect with beach and lots of restaurants and shops nearby. The hotel has a comfortable vibe with nice lounge areas. I only used the main pool because the roof top was closed. Staff was wonderful and the room is efficient & comfortable/ except the shower / bathroom could use a shelf… but everything is there to ensure an enjoyable stay.
Stayed 6 nights in Oct 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

10/10 Excellent

Omar

Stayed 2 nights in Jul 2022

2/10 Terrible

Polina

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Barely any AC! Was hot and uncomfortable. Music throughout the hotel is loud and overwhelming. Not a relaxing place to stay at all!
Stayed 1 night in Jul 2022

10/10 Excellent

Jenna L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Hands down my favourite hotel in Ibiza and I’ve stayed in a lot! From start to finish my stay was perfect. Such a lovely hotel in a lovely spot. Staff are so friendly and helpful, the pool is lovely, good music but chilled, food is 10/10, rooms are large and cool. Gym is great, really modern equipment. Not a bad thing to say. Will 100% stay again and recommend to others visiting the island
Stayed 1 night in Jun 2022

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Really enjoyed our stay at the W. Wonderful room with a great relaxing pool. It’s a shame the kid’s club didn’t allow kids under 4 to participate but it’s a minor issue.
Stayed 7 nights in Sep 2021

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member was polite, professional and was smiling. A lovely and relaxing atmosphere from the time we arrived to the time we left. Will definitely be going back (soon).
Stayed 3 nights in Sep 2021

2/10 Terrible

Rhodri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

TALYA

Travelled with family
it was a pleasant stay... beautiful setting, and a nice village to eat out.
Stayed 4 nights in Aug 2021

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best room décor and best rooftop pool
Beast room décor from all the hotels we've stayed on the island (stayed at Oku, Hard Rock, Montesol). Good breakfast. Rooftop pool is epic. We paid £613 for a Wonderful Room with breakfast which I think it's excessive. I would expect to pay that for a room at the Belmond not the W.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely superb. Lovely condition and staff that couldn't do enough for us, from the guys on the door, reception, concierge, restaurant and pool. Special mention to Ana and Paula. Great location within walking distance of the main town and of course alomg the promenade with dozens of restaurants.
Stayed 6 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, brilliant staff and all-round wonderful hotel. Will be back.
Stayed 5 nights in Jul 2021

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel
Stayed 3 nights in Jul 2021

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay . Hotel was
Stayed 2 nights in Jun 2021

10/10 Excellent

Zs, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, staff were all great, especially by pool, food lovely, enjoyed our breakfast by pool . Beach restaurants also good . In a great location.
Stayed 3 nights in Jul 2020

8/10 Good

Roel

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un servicio de 6 estrellas.
Lo mejor de este alojamiento no son sus piscinas, ni tampoco la excelente comida en cada uno de sus restaurantes o en el desayuno, ni tampoco sus habitaciones, lo que hace diferente al W Ibiza respecto a otros hoteles es que tienen el mejor staff de toda Ibiza. El servicio de conserjería de Berni y Maria fue increíble, lograron reservar mesa en sitios que me ha sido imposible durante años y tenían respuesta y contactos en todos los sitios ya fuera para alquilar motos de agua o reservar en el Amante donde toca llamar 6 meses antes. La recepción fue muy cálida y nos dieron la habitación a las 11 de la mañana y nos dejaron hacer el check-out pasadas las 12. Juan que es uno de los botones-ayudantes del hotel merece todo mi gratitud por llevarme la maleta al aeropuerto a 150km/h para que no perdiera mi vuelo, después de que un compañero no la subiera al taxi reservado. Si buscan buenas habitaciones, excelente comida y un sitio de relax con unas piscinas de película, reserven en este hotel porque el staff es la 6 estrella de este hotel.
Stayed 2 nights in Sep 2023

8/10 Good

Siham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in May 2023
Response from Whatever/Whenever on 11 June 2023
Thanks for choosing us and appreciating us!Hope to see you next year! :)

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, Service top und sehr sauber und gepflegt. Frühstück sensationell, kann das Hotel jedem weiter empfehlen. Werde es auf jedenfall wieder buchen.
Stayed 2 nights in Sep 2022

6/10 Okay

Enes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Zu wenig Personal, aber ansonsten schönes Hotel. Ich finde es hat aber nicht die Service Qualität eines 5 Sterne Hotel. Daher Preis Leistung okay. Was mich erfreut hat, das ich ein Upgrade bekommen habe, weile Marriot Bonvoy Member bin.
Stayed 5 nights in Sep 2022

2/10 Terrible

Claudia

Stayed 4 nights in Sep 2021

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021

2/10 Terrible

Laura

Stayed 1 night in Sep 2021

10/10 Excellent

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Hotel an guter Lage
Sehr modernes und sauberes Hotel an guter Lage. Beach-Club am Strand kann kostenlos genutzt werden. Standard-Zimmer sehr klein, es lohnt sich ein Upgrade.
Stayed 2 nights in Jun 2021

10/10 Excellent

philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020