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"I had to contact the front desk twice for the heat not working. They had to send a maintenance person to the room twice. It still continued to not work through the night, the room was very cold. I woke up with a runny nose and coughing."

"Everything"

"The room was nice. It was larger than most hotel rooms and hotel staff were nice."

"Clean room"

"Room was clean and quiet. Bed was very comfortable. Close to Duke "

"Overall the hotel was nice, good location and friendly staff. We had three rooms and two of the three had issues with the AC not working. The staff eventually moved us to new rooms that were better. "

"Nice hotel and very clean"

"The stay was okay overall, and the staff are nice and helpful in general. However, one particular lady at the reception was very rude."

"Beautiful property. We thought it was brand new, but the manager told me it was 12 years old. Lots of free parking, including a dozen handicap slots by the front door. Huge, bright & airy lobby, business center and dining areas. Very polite & helpful staff. Nice, compact bar by the small kitchen adjacent to the front desk. Very complete breakfast buffet.Mizz Ava, Mizz Lisa, & Mr. Noel were especially noteworthy for their patient, friendly assistance in finding local shopping attractions. Mr. Noel even set up a Lyft ride for my wife -- via his personal account -- to find a couple of stores, while I was at a different property for a technical srminar, and the courtesy shuttle was on a long airport call. Our huge king guest room was more like a suite. The only sorta-blemish was that the only microwave ovens are near the ice machines, and are found only near the elevator lobby on even-numbered floors. Also, curiously, there was no literature in the room with info about amenities like pool, gym, business center, breakfast hours, like I am accustomed to seeing in hotel rooms. Nor were there any advertiser brochures, like pizza or sandwich delivery vendors. The small kitchen by the front desk is staffed by the desk clerks when needed, so service was impacted (slowed) by check-ins and check-outs. A double burger with "fixins" was about $13, and my chicken Caesar salad (huge!) Was about the same. Very comfortable furnishings in the lobby and huge eating area. Great place to stay!!"