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"Breakfast had a good variety and fresh. A bit crowded no matter the time you go, but service was thumbs up! Service staff were very friendly and helpful, especially front desk. Clean. Ideal location. Hotel is right across from Tianmen mountain cableway, so super convenient. Also, many restaurants nearby. "

"The staff are amazing ! Very helpful and friendly, specifically the staff member "Own" was extremely helpful and nice to us, going above and beyond to make sure we had an amazing stay ! 5/5 excellent hotel and very, very good staff"

"Clean room, and they allowed early check-in"

"Our butler, Andy, provided exceptional service and he went above and beyond with helping us plan our entire tour of the three scenic sites. He booked all our park/mountain tickets and told us about an incredible western restaurant, before the show he booked for us. The foot massage was fantastic as well at the Spa. Our room had a gorgeous view. "

"Part of the national park (heavens gate) is very close (10 mins in car) other parts are further away but that would be the same for any hotel you stay in, the park is vast and has 5 gates so you would choose a gate then a hotel close to that gate. The staff here are amazing (10 star) so friendly and helpful and communication is not a problem, the hotel is simplistic and a little remote but all we needed was somewhere to sleep as there is too much to see and do, if you want to eat at the end of the day the food is 10 star I would definitely recommend this hotel to everyone."

"Great place for the value. Staff and owners are so nice! They do pick up from airport or train station too at any time. They are available anytime to answer any questions. I was out all day exploring so it was a perfect place to just come home and sleep. Very nice people . There’s a 24 hour shop just around the corner if need snacks or water ."

"Great customer service and great location right by Tianmens mountain gates to heaven "

"For a 2 stars hotel, Metropole definitely "

"Had a good 3 nights stay. The owner/staff were kind and helpful. Very good value. "