Hyatt Hotels in Houston

"workspace meet my needs. did not visit pool"

"Amazing stay under the circumstances of Housot/q"

"Lobby is nice, our room was dated, furniture and carpet were worn. Had to ask multiple times to get room vacuumed. "

"I rated this hotel low because there is a thief amongst their cleaning staff. I checked in on 3/6 for the rodeo I placed my LV shades on the desk because we would be gone for the day and they weren't needed. 3/7 I didn't wear my shades because of overcast and just kept my prescription glasses on which had a transitional lens. I never took my shades out of the room. While packing my bags on 3/8 I noticed my shades were missing. I immediately searched the room as well as unpacked my luggage no glasses. I reported my missing item to the front desk and was meant with what felt like an annoyed assist manager. She suggested that I contact Carmen who is the Director of the cleaning staff. I emailed Carmen and explained my situation her response was they looked and didn't see my glasses. While I appreciate the response I never asked for a search to be conducted. My glasses was stolen out of my room. All I'm asking for is reimbursement for my stolen property. I spoke with the director of sales who kept implying that I lost my glasses and they can't a use their staff of stealing. Well they did. My glasses were stolen! He said he asked the staff and they said no. As if anyone will admit to a crime! This is an awful violation!"

"Beautiful hotel. Clean rooms and friendly staff"

"Great view of the city. Walking distance from the mall and restaurants "

" M"

"Yes"

"The floor we were on had wall paper falling off the walls, it smelled like marijuana, and we had water dripping out of our shower ceiling for no apparent reason whatsoever. The breakfast buffet looked pitiful, don’t pay for it. Bed was as expected. Everything was showing unmanaged wear and tear."