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"Friendly and patient staff, nice view, free laundry facilities were very appreciated"

"Staffs were friendly, really nice deco, new and clean, smell really good too. Always like Canopy by Hilton ever since I stay at the one in Hangzhou. Location perfect smacked in the middle of Datang Everbright. Perfect stay"

"Hotel was very well located, walking distance to bell tower and Muslim quarter. It was practically surrounded by restaurants and shopping. "

"Excellent staff and location"

"Room was roomy and spacious for a family of 3 - 4. Shopping / dining options around the hotel was fantastic. Hotel staff was accomodating. Would go back again if i'm back in Xi'an."

"My recent stay at the Lavende Hotel was nothing short of extraordinary. From the moment I arrived, it was clear this was a special place. Everything feels fresh, modern, and meticulously updated, creating an ambiance of luxurious comfort. The room was a delight. The bed was incredibly comfortable, ensuring a perfect night’s sleep after long days of exploration. But the true showstopper was the shower! Turning on the water to be greeted by music was such a fun and innovative touch—it turned a routine shower into a mini spa-like experience every time. What truly sets Lavende Hotel apart, however, is its people. The staff are genuinely some of the sweetest, most attentive people I’ve ever encountered at a hotel. Their smiles and eagerness to help were constant. A massive thank-you must go to the General Manager, Sean. He didn’t just manage; he crafted an experience. He went above and beyond to personally assist me with booking popular attractions, offered brilliant local tips, and consistently followed up to ensure everything was perfect. His dedication and personal care made me feel not just like a guest, but like a valued friend. The location is another huge advantage. Being so close to the Muslim Quarter was a dream. It was an easy, pleasant walk for incredible, affordable lunches and dinners. The vibrant atmosphere, delicious food, and convenience added a fantastic layer to the trip. My experience at the Lavende Hotel was amazing from start to finish. "

"Our rooms were spotlessly clean and the attention to detail with towels etc. The breakfast was so good a great buffet and we also had dinner their....A very big thank you to BEN and PETER that had been amazing, for there help in organizing a taxi for our pick up in Shanghai, they went above and beyond to make sure we had a taxi organised, it was there, again thank goodness their is good staff that do a great job...."

"Good location , a very pleasant stay"

"Service was outstanding. Language was a small problem at check in. Room service was the best I have experienced. Loved W Xian, I will be back with my family."