Holden Heights Hotels, Orlando

"Hot t"

"Don't recommend this hotel. Staff were friendly, as they moved us 4 times trying to find a room that was sensible. No one cleaned our room during our 7 day stay. No garbage emptied, no fresh towels or bedsheets. Floors in the rooms were dirty, the bottoms of our feet were black."

"Clean environment, very friendly"

"The staff was very friendly and helpful. One of my towels was dirty so cleanliness is not super high, but I did like the view. I love the fact that I could take the boat to the parks and I am appreciative that they allowed me to keep my car parked in the parking lot while I was at Disney the next day."

"I would 100% recommend"

"I only stayed here for two nights on business, so i didn't make use of much but it was clean and comfortable."

"Yes "

"La ubicaciin fue clave. La atencion, el desayuno y habitaciones super comodas"

"We arrived at the property to get our room. We were given the first room and we found lots of scuff marks on the walls dirty sheets in the beds and dirty furniture weird liquid on the lamps. We went down stairs and let the room manager know we were given another room and found more of the same in the next room but added was food in the beds. So we went down and talk for the manager face to face this time about the room and he said he would be reluctant to give us a third room without inspections it first, and he told me that he would let me know when it would be available. We waited over an hour so I went to the manager again to ask the status and he immediately came up with keys which means it was ready long before he came up with keys. We went up to the room and again found more of the same so I called down and was told that someone from house keeping would be up along with a member of management. Jordi and a supervisor of housekeeping neither one of them cared saying that the room was clean and so was the sheets and to either deal with it or leave. I told him that if this was my house and he immediately said “I wouldn’t go to your house” I ignored the rude comment and said you would expect your room to have clean sheets don’t you think. Again didn’t care I asked to have a higher up manager call me and he said the hotel manager wasn’t available and didn’t know who would be available. Later he said that the highest guest facing manager would reach out soon. We arrived at 4pm"