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"My bed was horrible that I could feel the spring and my hip. I woke up my back was aching. The vending machines were not working. I asked if they had water. They had no water available, and it seems as if there was no effort to fix the vending machines, which held the water."

"I had a terrible experience! I had bed bugs crawling all over me!!!! With bites on my leg the next morning my hot tub was broken NASTY WORK!!!!! And the manager of the property will not call me at all for some reason! And all I asked for was a refund!!!!! But it’s cool you can talk to me now or we will definitely talk later!!!!!"

"overall good stay but the batteries in my tv remote were dead. house keeping should check those things while cleaning the rooms. i mentioned it so the front desk and they had them replaced but no apology for the inconvenience was issued."

"The hot tub had mold around it, yes the air worked."

"Shops near by and very per friendly "

"Very clean. Staff went above and beyond to accommodate any issues."

"This was the perfect spot for us to stay on our way to Chicago. It is very clean and the staff was quite friendly and helpful! Breakfast was nice, too. The only downfall was the pool. It was freezing (and we're used to swimming in Lake MI when it's chilly). Truly too cold to swim but the worst of it all was the excessive chlorine. It wasn't at safe levels and my safety-director husband had us get out after trying to make the best of it. Since our grandchild was most excited for the pool, we had to cancel our 2nd night's stay there."

"Very nice staff. Clean rooms and are updated. Pool was clean. Plenty of towels as well. Breakfast was yummy! Will definitely be back! "

"Clean room. Harbor view. Staff was nice. Just overall great experience "