Historic Downtown Collinsville Hotels, Collinsville

"Staff is the reason to stay! Every single person day or night on the hotel staff was helpful and friendly. You want easy-going on vacation, minimal hassle and they gave it. My partner is disabled and they made our stay feel smooth, with is uncommon unfortunately. They held doors, they grabbed plates, they moved lifts, took pictures, kept luggage, held my package, greeted people coming back from the game. While that may be things any hotel should do, that is not always the case. Certainly there are many places that dont do it with a smile and a no problem. I went to the pool hot tub 15mins before it closed just to jet my legs a few mins after walking all day. The staff was already cleaning, they didnt eye roll, ask me to leave early, or even bother me about it. Everything was advertised correctly in room and amenities but that is a bonus to me. Going to arch park, river, or game. This is the hotel to book."

"We had a great stay at Live! We stayed Friday—Sunday on a non-game weekend. Our room overlooked the Village and on Friday night there was a DJ and music playing until midnight. This was a very cool room and a fun atmosphere; however we have a young child so it was not ideal for bedtime. Thankfully the weather was colder on Saturday night so there weren’t any festivities. It was a great atmosphere, just be aware in case you have little ones that you may want a room with less of a view. We had drinks in the hotel restaurant Saturday evening and the bartender was fun and attentive. All the staff we encountered were kind and professional. We parked in the garage but next time I would likely do valet. There are several fantastic restaurants within walking distance—excellent pizza at Katie’s & BBQ right down the street. We will be back soon!"

"Loved the fire pit and outdoor area."

"An elevator was broken so there were only two functioning elevators. We waited up to 25 min for an elevator several times. Seems like a safety issue."

"Very nice stay. Great staff, nice room."

"Location was great and hotel newly updated. There could be improvement with communication among staff members. One front desk member told us we could check out late at 12pm and another was rude and dismissive toward us when we asked for new keys to let us in past normal check out time. This was frustrating experience and I hope the hotel can improve "

"Room was clean and did the job for what we needed."

"Comfortable room and bed. Great location and breakfast "

"Breakfast had an excellent selection including made to order eggs, waffles etc"