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"The room was cleaned everyday. The staff was amazing especially our butler Agapito and the bartender Tomas and Jose. Everyone was very friendly, helpful and always smiled. We were treated with the upmost politeness and will defintely return back when we can. The Ac in the room was top tier for those hot days and muggy nights. I do recommend the swim out pool room as it’s on the first floor and good for a nightcap"

"The drinks at some of the bars were not good, in my opinion swim-up bar was the most decent choice and best drinks. Stuff is amazing, pool is big and clean, property clean in general, but when I book 5-star hotel I expect them to at least have a tv-subscription so I don’t have to watch 20 min ads with only 10 minutes watching the movie. Also room was good, but the paint job/maintenance parts of the room/pool were not the best, not a 5-star hotel level, I’ve been to a lot of all inclusive 5 starts and I would give this hotel 4/4.5 starts, not 5. Room service food choice and the way it’s done - honestly bad. But cafeteria food was amazing, but a lot of days almost the same with barely any changes. Overall 3.5/5 in my opinion, BUT, will definitely consider coming back due to how calm it is and the beach, so clean and peaceful. But could be more free activities that you don’t have to pay extra for, kind of boring with that. And extra activities are WAY too expensive, I understand it’s a hotel and those are hotel prices, but again, I have experience to compare it too. Not bad, definitely worth coming back, but also not as good as could be for the prices they have."

"Everything was great but the food. "

"Overall great experience. Loved it."

"Todo excelente! Mi segunda vez aqui y volveré, la comida exquisita!!!!"

" I recently stayed at your hotel and wanted to provide some constructive feedback. Issues: The cleaning in my room was inadequate, and the bathroom wall appeared to be falling apart. There was a musty smell in the room, which was quite unpleasant and required me to wash my clothes three times to eliminate the odor. Positives: The staff was wonderful and helpful. The food was amazing. The area around the hotel is fantastic. I hope this feedback helps improve the stay for future guests."

"Spent my 35th birthday solo trip and it was amazing, great resort for families with kids but next time I would do adults only location, food and drinks were great !"

"The staff was great as well as the hotel itself was very clean. The air conditioner in the room did not work well. We had one hot shower all week. The fire alarm went off twice one night at 12:30 am and 1:00 am. The electricity went on and off several times. We had to request our room to be cleaned and the beer was never replenished."

"Espectacular para amigos y parejas"