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"No AC and was extremely hot"

"Great food, cozy rooms and very helpful staff."

"Good location right next to Aomori train station. The staff are very helpful on my request for early check-in with very reasonable extra costs. "

"Great location, clean rooms wonderful staff"

"Great traditional Japanese hotel. Amazing food and decent facilities. Recommend if you want to ski the nearby Hakkoda Ski Area. "

"Small but very clean room. Free breakfast was nice but ends early at 8:30am."

"No breakfast at the hotel. Location very close to the JR train station. Strictly 3pm check-in, no variance."

"Extra kudos to this property. We left some stuff in the hotel room, and the staff mailed it onto a Yamato office in Tokyo. Thank you to the staff for going above and beyond!"

"Very happy for the staff and the price ! Enjoy the coffee and dinner! "

"Spacious room (compared to other hotels in Japan), staff were very friendly and helpful, able to communicate in English, hotel was clean and in a great location. Best of all, there were lots of amenities. Beautiful indoor and outdoor Onsen, massage chairs, lounge area with ice cream, free ramen in the evening, etc. "

"My regret that I couldn't go the hotel because I had fallen down and broken my thighbone. Then I was in hospital. My leg was taken surgery. i am still in the hospital now."