Hillingdon Holidays from AU$2,658

The hotel room is spacious and very clean.. also good location, close to bus and train stations

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.

The hotel wifi is terrible and intermittent. The bathrooms are horrific. No full length mirror in the room, no outlets in the bathroom so you have to use the dryers in a dark corner of the room. The lighting in the bathroom is also AWFUL so we left the house never knowing what we looked like each day. The food in the restaurant is completely unremarkable. Even though WiFi extenders are widely available, they’ll never get it for you. The cast to TV will not work since you can’t stay on the wifi. Do better.