Hillcrest Hotels, Fort Lauderdale

"There were three gals at the lobby desk. One checked us in. I will stop at this point and stay they all were rude, I felt like I should not have bothered them. One young lady later actually raised her voice cause I didn’t have the hold ticket given to my partner at check in, our room was not ready. No “May I help you”, no smile, no greeting! Now there was a man on second shift who was absolutely wonderful and extremely helpful. Your concession room was great and so helpful. Good luck on your remolding, you might to revamp the front desk personnel!"

"Ok. Older property."

"My only complaint would be the half of a shower door in the bathroom. The floors were soaking wet while showering "

"Far east check in and check out. Staff was extremely nice and helpful"

"The staff was very helpful, and the valet parking made things convenient. The room was extremely clean, and the location is perfect—just about everything is within walking distance. My only critique is that the room didn’t have a microwave, but overall, it was a great stay."

"Clean, beautiful, wonderful staff. "

"Ok experience. "

"Clearly the hotel doesn’t know why Las Vegas is crashing. It’s coming to Fort Lauderdale! Fees. Fees. Fees. After a 30 minute line up to check in we were offered the pleasure of a $50 USD “Early Check in Fee” OR if we were lucky enough to book online the extra fee would have been only $30. PLUS if you had anything delivered to the hotel, be prepared to pay an (unadvertised) extra $5 fee PER PACKAGE! When I asked where that fee was published - I got a blank stare. It’s not. Parking? Extra fees Airport shuttle? Extra fees Cruise shuttle? Extra fees No luggage carts. No fees for that. Several ice machines broken. No fees for that. Shower in the bathroom leaked persistently. No fees for that. If you’re spending $350 USD a night for a hotel. You should expect better. "

"Staff very friendly & helpful"