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"The room were clean but food was below average"

"While the property itself is beautiful, the rooms are incredibly dated and service is often slow. There are no outlets next to the beds on either side and no outlets in the bathroom. Your only option to charge/use your phone/other electric device is across the room at the desk. Oftentimes, I had to rely on my portable charger if I had two electric devices that needed power. I couldn’t even do my hair in the bathroom because the only hair dryer is in the desk and cannot be pulled out to be used. Furthermore, the room itself has very few light fixtures, making it hard to see. Additionally, à la carte food service is incredibly slow. We had ordered wraps for a quick lunch, but 45 min later, we had to nudge the staff to check on them. "

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"I appreciated the free airport pickup, although I did have to wait a little while. The hostel is quite close to the airport, so the transfer wasn’t long. I booked a private room and believe I was upgraded, it had air conditioning and a spacious bathroom, which made my stay very comfortable. Since I had to leave early most days, the staff kindly prepared takeaway breakfasts for me, and they were tasty. The only downside was that coffee wasn’t included with the free breakfast. The location is convenient, with a grocery store within walking distance, and I felt safe and secure throughout my stay. Overall, I had a great experience here. In fact, I would have preferred to stay here for my entire trip rather than splitting my stay with the Zimbabwe side, mainly because of how good my experience here, and it’s very affordable too!"

"We were a group of 6 people , very happy! Clean , polite staff and very honest! Will definitely be back"

"This hotel is beautiful. The grounds are well manicured. The check in was easy and fast. The staff is professional and courteous. The room was very clean, spacious and comfortable. The bed was excellent. We had a clogged shower drain and when we reported it, Maintenance was there immediately to address the issue. We needed a half hour late checkout and they gave it to us without question. The restaurant was delicious, as were the cocktails. Very reasonable prices. The infinity pool is fantastic sitting just above the Zambezi River. We would definitely stay here again. "

"The facility was ok for short stopover but it is aging and didn’t get the care it needed otherwise would have been very good hotel. "

"Amazing location and wonderful staff. We had a huge room with zebra and giraffe walking past our terrace. "