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Overview of Heron Island Resort

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Featured image
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

4.1/5 Very good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Business Services
  • Parking Available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Explore the area

    Popular LocationHeron Island Dock1 min walk
    Popular LocationThe University of Queensland - Heron Island Research Station1 min walk

Choose dates to view prices

  • Family Room (Reef Family Room)

    Room amenities

    • 30 sq m
    • Partial ocean view
    • Sleeps 5
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Room (Reef Family Room)
  • Standard Room (Reef Room)

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Partial ocean view
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Room (Reef Room)
  • Family Room (Turtle Family Room)

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 5
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Room (Turtle Family Room)
  • Beachside Room

    Room amenities

    • 22 sq m
    • Partial ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsBeachside Room
  • Room (Turtle Room)

    Room amenities

    • 23 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom (Turtle Room)

About this area

Heron Island

Located in Heron Island, Heron Island Resort is in a national park and on a private beach. While the natural beauty of Capricornia Cays National Park and Capricornia Cays National Park can be enjoyed by anyone, those looking for an activity can head to Heron Island Dock. Spend some time exploring the area's activities, including whale watching.
Popular Location

What's nearby

  • Heron Island Dock - 1 min walk
  • The University of Queensland - Heron Island Research Station - 1 min walk

Restaurants

  • Shearwater Restaurant — 1 min walk

About this property

Heron Island Resort

Resort with private beach and full-service spa
Spend the day relaxing on Heron Island Resort's private white sand beach or pampering yourself at the resort's full-service spa. All 112 rooms provide conveniences such as fridges and coffee makers, plus balconies and TVs. Other amenities available to guests include ceiling fans, hairdryers and showers.
Heron Island Resort offers 112 forms of accommodation with complimentary bathrobes and a hairdryer. Rooms open to balconies. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aqua Soul Spa. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (AUD 5 per hour)

Parking and public transport

  • Self parking on site (AUD 10 per night)
  • On-site parking is wheelchair accessible
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Boat tours
  • Ecotours
  • Fishing
  • Full-service spa
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • Outdoor pool
  • Fridge

Conveniences

  • Front-desk safe
  • No lifts
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Ceiling fan
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is accessible by boat, seaplane or helicopter. Boat transfers are available every day except Tuesday and Thursday. To make transfer arrangements,

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Additional fee: AUD 7 per person, per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wireless Internet in public areas: AUD 5 per hour (rates may vary)
  • Self-parking fee: AUD 10 per night
  • Rollaway bed fee: AUD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via boat or floatplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Frequently asked questions

Can I cancel my reservation for free at Heron Island Resort and receive a full refund?
Yes, Heron Island Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Heron Island Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Heron Island Resort have a pool?
Yes, this property has an outdoor pool.
Is Heron Island Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heron Island Resort?
Self-parking is available for AUD 10 per night.
What time is check-in at Heron Island Resort?
Check-in is from 3:00 PM - 10:00 PM. After-hours check-in is not available.
What time is check-out at Heron Island Resort?
Checkout is at 10:00 AM.
Where is Heron Island Resort located?
Located in Heron Island, this beachfront resort is in a national park, just steps away from Heron Island Dock and The University of Queensland - Heron Island Research Station.
4.1
Very good
5 - Excellent
52
4 - Good
67
3 - Okay
14
2 - Poor
8
1 - Terrible
2

3.7/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a slice of heaven. You feel a million miles away from the world. On a clear night- watch the Milky Way. I don't know many places that you can watch the sunrise on one side of the island and the sunset on the opposite side later in the day
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
Being so close to nature and access to the reef, egg laying and hatching turtles, nesting birds etc. is the big sell here, and that is nature itself. This is an unparalleled place for that. The resort itself seems a bit understaffed, and seems like it could use a bit of a re-boot in some aspects. The rooms were clean, but food (especially breakfasts) seemed a bit "just okay". It may be that we were off-season, but seemed a bit under-staffed. I commend all of their efforts on conservation and environmental education of people coming through. The people working there really are passionate about what they are doing and it show. Running a resort out on a remote coral-cay is not an easy task, and I think they are doing an admirable job.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
First dinner was not great for Husband. He ordered eye fillet steak and got sirloin. We did advise staff. The next meal we received our bottle of champagne and wines for free. Staff were extremely apologetic. The remaining meals were excellent.
Stayed 5 nights in Feb 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been our best holiday ever (said by my 5yr old). The staff were all amazing and so very helpful. We came for the environment and to have a close encounter with wildlife and my goodness did we have it. We will definitely be back. This place is a hidden gem! Just wonderful
Stayed 3 nights in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time on Heron Island
Overall I thought things were quite good. It was our first time there, and things were pretty smooth. The food was quite good. Dive shop was good also.
Stayed 5 nights in Sep 2019