Heritage Pines Hotels, Hudson

"Clean and the bed was the best "

"Pleasant and helpful/accommodating staff. Clean room and property. Great breakfast buffet options. The bed and shower was relaxing. Also very quiet surroundings. Overall excellent stay! "

"Despite the big red signs saying “NON SMOKING PROPERTY” the place REEKED of cigarettes and marijuana. When we first entered the room, there was a beer can in the garbage, beard clippings in the sink, and the place STUNK! We asked the front desk if we came too early and they said “no, the cleaner has already been there and sprayed” I asked them to do it again and they were very accommodating and apologetic. The toilet and shower leaked all night. And upon coming back the second night, the room once again reeked of cigarette. Unfortunately there rooms failed to meet the level of customer service. Will not be coming back. "

"The staff were very friendly, very accommodating and always pleasant. I would stay again happily!"

"Spacious, clean room, well furnished. Staff was friendly and helpful. Breakfast was excellent, except for the very weak coffee. Need some larger luggage carts, as the ones offered are small and unstable, requiring multiple trips to move in and out. Parking is a real hassle, because the lot is shared with another hotel and several restaurants, so if one leaves for dinner and comes back after 9 pm, you may find yourself having to park two blocks away, and that is even after paying daily for the parking. But, having stayed at all the other hotels in the area, this place is certainly the best available option."

"I was a little disappointed with the location of the hotel. When selecting a lake view room I thought the hotel was in a nicer location. Otherwise, the amenities were very good."

"Absolutely dream vacation. Everything was perfect and the HOST was BEST host I have ever dealt with. We loved our time there and cannot wait to go back. Love, love, Love. "

"Hotel was nice. Perfect for our road trip. Water pressure was low in our room. Bed was good. Coffee was subpar. Would stay here again though. "

"The pool side room was fabulous!"