Shangri-La Hotels and Resorts in Hereford

"Excellent service"

"Very pleased with our stay here. Spacious bedroom, lovely en suite, big choice on all menus, beautifully cooked. All staff very friendly, especially Amanda, who went above and beyond to assist us.. Pensioners! Only one thing to note. Heating hadn't been put on, so rooms rather chilly..bath towels didn't dry. This should have been noted by manager. Would definitely recommend. "

"The staff was great. My only issue was that the shower leaked, but towels on the floor helped. Other than that, we loved the hotel."

"Convenient location. Great value for money. Room had everything we needed. Would definitely stay there again. "

"I felt comfortable the moment i walked in. So much so ,that the 2 original nights i,'d booked turned into 5 ,and i didnt want to leave even then. I will certainly be back. I loved it "

"We had a lovely stay at this hotel. It was conveniently situated for our needs. There is no lift so if you struggle with stairs or mobility you may need to request a ground floor room"

"Amazing hotel for business travel, I would highly recommend this hotel. The location is perfect for visiting local businesses for work. The staff are amazingly friendly and helpful. Nothing is ever too much trouble if you have an issue to resolve, a home from home feeling."

"Beautiful place. Friendly staff, good accomodation "

"Weekend visit, comfortable bed and pillows, lovely surroundings, but the lady on reception on friday/ Saturday was so welcoming, went above and beyond, what an embasadore for your hotel."