Top Hotels Near Heine-Haus in Hamburg from AU$133

"Clean room, excellent staff, great location "

"Room was spotless with kettle an mini fridge, staff very helpful and courteous, breakfast was plentiful."

"Room was very good. "

"The room was basic but very comfortable. The dark corridors were oppressive, and as a single female traveller I did not enjoy the difficult key code entry system. "

"Very clean rooms in an excellent location. No complaints here! "

"Praktisch am Bahnhof/Busstation gelegen. Parkplatz 10€ pro Tag im Bahnhof. Zimmer sauber, neuwertig und ruhig. Es gab gratis Buskarte für den ganzen Aufenthalt"

"Lovely staff at the front counter. Clwan room.. Didn't get to eat there or use the sona "

"Spacious rooms and friendly staff"

"The location was great. The check-in was seamless. There was ongoing construction, which wasn't mentioned in the description, but I did read it in the reviews. We lost hot water one day, The host wasn't very communicative and either had incorrect information about the resolution of the issue or just didn't want to deal with it. nd the host initially said the unit was in the neighboring apartment, so we didn't have to hang around for the repair. Then, they said it was fixed, but it wasn't, and they finally stopped communicating with me. We did get the hot water back later in the day. So, not the end of the world, but it would have been nice to receive a response, an apology, something. We were there from 09/10 to 09/15. The listing says they supply towels. There were 3 threadbare bath towels and 3 threadbare hand towels. Having better quality towels and at least 2 bath towels each seems reasonable. I would urge the host to check out Flohmarkt or Garagenflohmarkt or a Hofflohmarkt. Maybe even estate sales in germany, "