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"Good value for money. Surprisingly easy to get in and out of San Sebastián as there is a bus stop right outside the hotel. Swimming pool area could be better but the children didn’t mind! "

"We did not dine and the bed mattress were a bit old. We noticed while checking out that all the beds are being replaced with the newer ones. Walking distance from the Renfe train station. Excellent location also close to the river where the cruise start/end and 🚊 stop."

"Friendly staff / good location "

"Decent hotel all round "

"The Hotel staff were exceptional and our 3 day stay was wonderful. I would highly recommend this property "

"Breakfast was delicious, so many options, healthy and fresh. Restaurant connected was also superb. "

"Like always, Ercilla de Bilbao offers the outmost quality in everything they do. Great beds, excellent room amenities, fantastic service and staff, and good food. We will always be back to Ercilla de Bilbao."

"Clean "

"The only help was at the registration desk, very good restaurant next door and good breakfast place at the corner, if you like to walk you will enjoy, food is good ."