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"Check in was great. I was able to check in early. My lower rating is due to the bed being so lumpy, i couldn't sleep on it. I was there to sleep for a short time before a flight so unfortunately didnt have time to ask to change rooms but it was so bad, i couldnt imagine others would be too much better. The location is incredible due to location of the train and tram station however it comes with a huge downfall. The trams are coming in with almost every minute which is so loud. They supply ear plugs on the nightstand however, the rumbling cannot me remedied. Personally, i would never ever stay here again. It's not their fault for the tram situation but still, would keep me from wanting to stay here had i know. "

"Great location and breakfast. Not luggage friendly with stairs at various points depending on your room location."

"Beautiful property!"

"Lovely property and amazing restaurant!"

"Excellent hotel, the building is beautiful and service is fantastic.Sebastian at front of house was so helpful and kind."

"Very friendly and helpful staff. Given the Nespresso machine in the room, I'd expect a couple of free capsules per day as in other places. Breakfast was a bit boring and repetitive in the 3 days i was there."

"Service, rooms and food were great! I hope I can return to Basel and will definitely stay at this hotel."

"Comfy bed and nice staff"

"Clean room snd friendly staff "